Client Services Operations Analyst

Kelly Services, Inc.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A top financial staffing firm in Toronto is seeking a Client Services Operations Analyst to monitor corporate actions and validate complex data. The ideal candidate should have strong attention to detail and excellent organizational skills, with potential for career growth within the company. This non-client-facing role offers predictable weekday hours.

Benefits

Medical, dental, and vision insurance

Retirement savings plan

Paid sick leave

Service bonus and holiday pay

Qualifications

• Self-motivated and detail-oriented professional who can prioritize tasks.
• Prior experience in corporate actions or financial services is an asset.
• Ability to meet tight deadlines comfortably in a fast-paced environment.

Responsibilities

• Monitor and review daily corporate action notifications.
• Validate data using multiple sources.
• Track submissions and documentation requirements for each event.

Skills

Strong attention to detail

Organizational skills

Ability to analyze complex data

Strong written communication skills

Job description

Overview

Job Opportunity: Client Services Operations Analyst

Why Join Us?

Are you a highly organized, detail-oriented professional looking to build your career in the financial services industry? As a Client Services Operations Analyst, you\'ll join a supportive and collaborative team environment where your accuracy, independence, and ability to meet deadlines will shine. This is a fantastic opportunity to gain valuable experience in corporate actions processing at one of Canada\'s top financial institutions—with potential for extension or permanent conversion based on business needs.

Responsibilities

• Monitoring and reviewing daily corporate action notifications and circulars from vendors (e.g. DTC, CDS, TSE, Bloomberg)
• Validating data using multiple sources and manually identifying systems holding share positions
• Analyzing circulars for tax implications and escalating to the tax department where required
• Tracking submissions, timelines, and documentation requirements for each event
• Communicating with transfer agents and companies to confirm event details
• Creating and maintaining corporate action files and updating internal systems and logbooks
• Performing risk assessments on foreign currency exposure and shareholder eligibility
• Supporting communication efforts including translations, web uploads, and client notifications
• Collaborating with internal partners to ensure compliance, accuracy, and service level agreements are met

Who We\'re Looking For / Qualifications

• You’re a self-motivated, detail-oriented professional who can prioritize tasks in a deadline-driven environment. You work well independently but also thrive as part of a collaborative team.
• Must-Have Skills & Experience :
• Strong attention to detail and organizational skills
• Ability to analyze complex data and meet tight deadlines
• Comfortable working in a fast-paced, operations-focused environment
• Strong written communication skills
• Prior experience in corporate actions, financial services, or similar back-office functions is an asset

What Makes This Role Great

• Opportunity to gain valuable experience in a top-tier financial institution
• Exposure to critical corporate actions and high-impact work
• Potential for extension or full-time employment, based on performance and business needs
• Work in a non-client-facing role with predictable weekday hours

Application Notes

Sound Like You?

If you\'re ready to contribute to a high-performing operations team, grow your career, and work in a structured yet dynamic environment—we’d love to hear from you.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we\'re obsessed with where it can take you. To us, it\'s about more than simply accepting your next job opportunity. It\'s the fuel that powers every next step of your life. It\'s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.