Bilingual Disability Calculation Analyst

Manulife; Canada; Remote; CAD 37,000 - 63,000; Full time

Job summary

A leading financial services provider in Canada is seeking a bilingual candidate to manage long-term disability claims and financial adjustments. This remote position offers a salary range between CAD 37,425 and CAD 62,375 based on qualifications and experience. Candidates with post-secondary education in finance or related fields are preferred. Excellent communication skills and organizational abilities are crucial for success in this role.

Benefits

Customizable health benefits

Pension plan with employer matching

Paid time off program

Qualifications

• Ability to communicate in both English and French.
• Experience in accounting, finance, payroll, or bookkeeping is an asset.
• Proficient in Microsoft Office.

Responsibilities

• Approve long term disability claims.
• Adjust benefits and recover overpaid benefits.
• Perform various financial duties including processing payments.

Skills

Bilingual (French/English)

Excellent communication skills

Organizational skills

Problem-solving skills

Customer service experience

Education

Post-secondary education in Accounting, Commerce or Finance

Tools

MS Word

Excel

Outlook / Office 365

Job description

Position Responsibilities

• Long Term Disability claim approvals


• Benefit Adjustments and recovering benefits overpaid


• Financial duties such as stop payments, voids, refund deposits, Garnishments, processing TD1s and calculating employment income offsets on a frequent basis.


• Other related tasks

Required Qualifications

• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.


• Excellent communication skills oral and written in French and English is required.


• Post-secondary education in Accounting, Commerce or Finance.


• Experience with accounting, finance, payroll, bookkeeping, benefit payment or related duties in an administrative/clerical role would be an asset however University / College graduates would also be considered.


• Proficiency in MS Word, Excel and Outlook / Office 365


• Knowledge of medical terminology and/or insurance terminology would be an asset


• Excellent communication skills (oral and written)

Preferred Qualifications

• Excellent organizational skills


• Excellent problem-solving and decision making skills with strong mathematical aptitude


• Analytical skills with a close attention to detail


• Ability to work effectively in a team environment


• Deadline driven


• Knowledge of medical terminology and/or insurance terminology would be an asset


• Strong customer service experience in a demanding environment would be an asset


• Insurance claims knowledge or experience


• Knowledge of Group Benefits


• Military Terminology

When you join our team

• We’ll empower you to learn and grow the career you want.


• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Salary and Location

Referenced Salary Location: CAN, Quebec - Full Time Remote

Working Arrangement: Remote

Salary range is expected to be between $37,425.00 CAD - $62,375.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.