Assistant Team Leader

Dollarama; Northwestern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian business is seeking an Assistant Team Leader in Northwestern Ontario. The role involves supporting daily retail operations, supervising associates, and ensuring excellent customer service. The ideal candidate has a year of retail and supervisory experience, is customer-oriented, and flexible with availability. This position offers competitive compensation and growth opportunities.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).
• Ability to efficiently organize time and manage priorities.

Responsibilities

• Support management in daily retail store operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.

Skills

Excellent communication and interpersonal abilities

Leadership skills

Organizational skills

Customer service oriented

Ability to multitask

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees