Assistant Fitness Manager

Fitness World; Nanaimo; On-site; CAD 50,000 - 70,000; Full time

Job summary

Fitness World is seeking an Assistant Fitness Manager to oversee fitness and personal training services. The role involves leading a team of Personal Trainers, ensuring member satisfaction, and achieving financial goals. Ideal candidates will have a Personal Trainer Certification and experience in leadership or management.

Benefits

Competitive pay and uncapped bonus potential

Group benefits including dental and extended health

Complimentary membership and discounted personal training

Clear career progression pathways

Ongoing professional development

Qualifications

• Leadership or management experience in sales, retail, or hospitality preferred.
• Self-starter and team player.
• Strong work ethic and punctuality.

Responsibilities

• Ensure staff adhere to company policies and procedures.
• Achieve personal training and supplement sales goals.
• Conduct regular check-ins and development sessions with team members.

Skills

Communication

Interpersonal Skills

Leadership

Motivation

Organization

Education

Active Personal Trainer Certification

First Aid Certification

Job description

The Assistant Fitness Manager (AFM) reports to the General Manager and Fitness Manager, overseeing all fitness and personal training products and services at a Fitness World location. The AFM is responsible for building and maintaining a high-performing fitness team of Personal Trainers and ensuring an exceptional fitness experience for members. Key responsibilities include achieving financial results, member retention and satisfaction, executing company policies and procedures, and embodying the company's culture and values.

Responsibilities: People Management

1. Ensure staff adhere to all company policies, procedures, and programs, including health and safety, member management, HR, and payroll.
2. Provide leadership through coaching, feedback, goal setting, and performance management to support employees' career and personal growth.
3. Conduct regular check-ins, development sessions, and training with team members.

Fitness Management

1. Achieve personal training and supplement sales goals by motivating and leading Personal Trainers.
2. Implement training programs and promotions in collaboration with the General Manager to meet department goals and increase member engagement.
3. Ensure Personal Trainers develop engaging, goal-oriented training programs for clients.
4. Administer personal training products and services accurately, including tracking, dotFIT usage, and session redemption.
5. Address cleanliness, health, safety concerns, and incidents promptly, reporting as required.
6. Foster strong relationships with other departments such as Accounting, HR, IT, Marketing, and Maintenance.
7. Perform additional duties as assigned.

Education & Experience

1. Active Personal Trainer Certification and First Aid Certification are required.
2. Leadership or management experience in sales, retail, or hospitality is preferred.
3. Excellent communication, interpersonal, and public speaking skills.
4. Strong work ethic, motivation, punctuality, and organization.
5. Self-starter and team player.

Our Values

• Fun: We enjoy our work and foster a positive environment.
• Passion: We dedicate ourselves fully and empower each other.
• Teamwork: We collaborate for mutual growth.
• Inclusive: We welcome everyone and foster community.

Benefits & Growth Opportunities

• Competitive pay and uncapped bonus potential based on club revenue.
• Average total compensation for top performers exceeds $60,000 annually.
• Group benefits including dental, extended health, and travel insurance.
• Complimentary membership and discounted personal training for employees and a guest.
• Clear career progression pathways, including opportunities to advance to General Manager or District Manager roles.
• Exposure to senior leadership and ongoing professional development.

About Fitness World

Founded in 1959, Fitness World Canada opened its doors in August 2020 as a community-focused health, fitness, and wellness provider. Our mission is to make quality fitness accessible and affordable for all, fostering a supportive environment for all fitness levels.