Advisory Application Administrator

WomenTech Network; Ottawa; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global software company is seeking an Advisory Application Administrator in Ottawa. This role requires managing the BillingPlatform, optimizing subscription billing processes, and collaborating with various departments to support revenue growth. Ideal candidates have 6-8 years of experience in BillingPlatform and strong problem-solving skills.

Benefits

Fully covered medical, dental and vision

Generous PTO and observed holidays

Paid Volunteer Days

Qualifications

• 6-8 years of BillingPlatform experience (certification strongly preferred).
• Strong knowledge of subscription billing, revenue recognition, and Quote-to-Cash processes.
• Familiarity with Agile / Scrum methodologies.

Responsibilities

• Own and administer BillingPlatform, advising on system strategy.
• Partner with Billing Operations for daily operations and month-end bill runs.
• Configure and optimize BillingPlatform objects and integrations.

Skills

BillingPlatform experience

SQL proficiency

Problem-solving skills

Communication skills

Stakeholder management

Education

Bachelor’s degree from an accredited institution

Tools

Salesforce

NetSuite

Jira

Job description

Overview

Why N-able

At N-able, we're obsessed with helping businesses achieve end-to-end cyber resilience—beating cyberthreats before, during, and after attacks. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one we have a lot of fun doing it.

We are looking for an Advisory Application Administrator to join our Business Applications team and serve as the subject matter expert (SME) for our BillingPlatform implementation. This role will partner with Sales, Finance, and Revenue Operations to design, optimize, and scale our billing ecosystem, ensuring operational excellence and supporting revenue growth.

What You'll Do

• Own and administer BillingPlatform, advising on system strategy, governance, and new feature adoption.
• Partner with Billing Operations to ensure smooth daily operations and accurate month-end bill runs.
• Configure and optimize BillingPlatform objects, rate plans, formulas, workflows, and integrations (Salesforce, NetSuite).
• Lead usage data management, reporting, and performance monitoring.
• Handle ad-hoc projects, including data enrichment, resolving data discrepancies, and collaborating on data quality report design and distribution.
• Support data migration, compliance, and audit readiness.
• Collaborate with data analysts to respond to data-related requests, including GDPR and security compliance inquiries.
• Troubleshoot and resolve complex issues while driving continuous improvement.
• Perform routine maintenance tasks, including sandbox refreshes, updates, and security patching.

What You'll Bring

• 6-8 years of BillingPlatform experience (certification strongly preferred).
• Bachelor’s degree from an accredited institution.
• Strong knowledge of subscription billing, revenue recognition, and Quote-to-Cash processes.
• Proficiency with SQL, formulas, and data preparation; familiarity with JavaScript, HTML, CSS a plus.
• Experience managing integration with Salesforce and ERP systems (NetSuite preferred).
• Excellent problem-solving, communication, and stakeholder management skills.
• Familiarity with Agile / Scrum and tools like Jira.

Purple Perks

• Fully covered medical, dental and vision – for employee and eligible dependents!
• Generous PTO and observed holidays
• 2 Paid Volunteer Days per year
• Paid Parental Leave
• 401(k) with company-match and Flexible Spending Accounts
• Employee Stock Purchase Program
• Free Lunch 2x per week at Collaboration Hubs
• On-site gym access at select Collaboration Hubs
• Wellness rewards
• Fund-raising opportunities as part of our giving program
• N-abliteLearning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, Inc.(NYSE : NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

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