Accounts Manager / Administrative Assistant

Cara Interiors Inc; Surrey; On-site; CAD 40,000 - 45,000; Full time

Job summary

A design consulting firm in Surrey, British Columbia, is seeking an Accounts Manager / Administrative Assistant to manage client accounts, facilitate communication, and handle project budgets. Ideal candidates must be professional, organized, and have at least three years of experience in customer service or administration. This full-time role offers a salary of $40,000 to $45,000, along with benefits like paid vacation and on-site parking.

Benefits

3 weeks paid vacation

Company events

On-site parking

Paid time off

Qualifications

• 3+ years of customer service or administrative experience.
• Experience in data entry and multi-tasking.

Responsibilities

• Serve as the main point of contact for client accounts.
• Manage client onboarding and expectations.
• Track project progress and deliverables.
• Prepare proposals and financial reports.
• Oversee project budgets and invoices.

Skills

Data Entry experience

Professional interaction

Attention to detail

Team player

Verbal communication

Written communication

Time management

Multi-tasking

MS Office proficiency

Education

Secondary School (preferred)

Job description

Overview

The Accounts Manager / Administrative Assistant will be responsible for building and maintaining strong client relationships, overseeing project accounts, and ensuring that client needs are met with professionalism and efficiency. This role is ideal for someone who thrives in a client-facing position, enjoys organization and problem-solving, and is passionate about supporting a creative design process.

What We Are Looking For

As an accounts manager you will work in the Cara Interiors office Monday-Friday. This position will not lead into a design position.

What You Will Be Doing

• Serve as the main point of contact for client accounts, ensuring clear communication throughout each project
• Manage client onboarding and ensure all project details and expectations are aligned
• Track project progress, timelines, and deliverables in collaboration with the design team
• Prepare and present proposals, contracts, and project updates to clients
• Oversee project budgets, invoices, and payment schedules in coordination with the accounting team
• Address client questions, concerns, and feedback in a timely, professional manner
• Build long-term relationships that lead to client satisfaction and referrals
• Manage accounts payable and receivable
• Prepare and send client invoices and track payments
• Monitor and reconcile bank transactions
• Assist with project budgeting and cost tracking
• Prepare financial reports
• Clerical duties such as filing, mailing, and scanning documentation
• Schedule and confirm appointments
• Follow up with suppliers regarding orders
• Register project warranties
• Cross reference purchase orders with supplier invoices
• Communicate with the team regarding client project timelines
• Answer all phone calls and relay telephone messages
• Greet all walk-ins
• Order office supplies and maintain inventory
• Check online store for new orders
• Cleaning and garbage removal (shared responsibility with the team)
• Document weekly team meeting discussion including tasks and goals

Mandatory Skills / Qualifications

• Mandatory : Data Entry experience
• Mandatory : Ability to interact at a high level of professionalism with all clients, colleagues, and contractors
• Mandatory : Self-starter with strong attention to detail
• Mandatory : Team player with a positive attitude
• Mandatory : Excellent verbal and written communication skills
• Mandatory : Well organized with time management skills and ability to multi-task
• Mandatory : Proficient in MS Office (Word, Excel, and PowerPoint)
• Mandatory : Minimum 3 years of customer service or administrative experience

Additional Assets

• Previous experience with Studio Designer
• BC Class 5 Drivers License and personal vehicle

What we offer

• 3 week paid vacation
• Salary : $40,000.00-$45,000.00 per year
• Company events
• On-site parking
• Paid time off

Schedule

• 8 hour shift
• Monday to Friday

Education

• Secondary School (preferred)

Experience

• Customer service : 3 years (preferred)
• Administrative : 2 years (preferred)

Job Type

• Full-time

Location : Surrey, British Columbia, Canada