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Junior Dispatcher
Resumo da oferta
A telecommunications company in Indaial, Santa Catarina is seeking a proactive Junior Dispatcher. The role requires strong organizational and communication skills, and advanced proficiency in English and Microsoft Office. The successful candidate will manage scheduling, dispatch technicians, provide administrative support, and ensure excellent customer service. This is a remote position starting part-time with the potential for full-time hours. Join our team to enhance operational efficiency and client support.
Qualificações
- Strong written and verbal communication skills in English.
- Proficiency in Word and Excel for handling operational documents.
- Comfort with technology and communication systems.
Responsabilidades
- Coordinate daily and weekly activities to ensure smooth operations.
- Assign tasks and coordinate technicians' schedules effectively.
- Provide essential administrative assistance for workflows.
- Manage and support the client's phone systems.
- Deliver excellent customer service via email and phone.
Conhecimentos
Initial phase
Compensation will be reviewed based on performance, availability, and client needs.
Payment is made in Brazilian Reais (BRL).
Part-Time : Monday to Friday, 8:00 AM – 12:00 PM (EST)
Full-Time : Monday to Friday, 8:00 AM – 5:00 PM (EST)
The role is expected to start part-time during the first weeks, with the goal of transitioning to a full-time schedule.
100% Remote
Are you passionate about telecommunications and enjoy coordination and administrative support tasks? Space Financial Group is looking for a Junior Dispatcher with enthusiasm, strong organizational skills, and a proactive mindset to join our team.
This role provides ongoing operational support for one of our clients and plays a key part in ensuring smooth and efficient daily operations.
Schedule and Agenda Management : Coordinate daily and weekly activities efficiently to ensure operations run smoothly and without disruptions.
Technician Dispatching : Assign tasks and coordinate technicians' schedules and movements, optimizing time and resources.
Administrative Support : Provide essential administrative assistance to support operational workflows.
Phone Systems Management : Manage and support the client's phone systems, ensuring clear and reliable communication.
Customer Support : Deliver excellent customer service by responding to inquiries and resolving issues via email and phone.
Advanced English Proficiency (C1 / C2) : Strong written and verbal communication skills in English.
Advanced Microsoft Office Skills : Proficiency in Word and Excel for handling operational documents and reports.
Technical Skills (IT & Communication Tools) : Comfort working with technology and communication systems relevant to the role.
Stable Internet Connection : Reliable connectivity to perform duties without interruptions.
Availability & Commitment : Ability to work the assigned schedule with flexibility to support client needs.
Excellent Communication Skills : Clear, professional, and effective communication with clients and internal teams.
If you are proactive, have a strong sense of responsibility, and are eager to grow in a dynamic and technology-driven environment, we'd love to hear from you.
Join Space Financial Group and help support and enhance our clients' daily operations.
Dispatcher • Indaial, Santa Catarina, Brazil
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.