Operations Manager, Fulfillment Center

Amazon; Betim; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading e-commerce company in Betim, Brazil, is seeking an experienced Operations Manager to oversee inbound/outbound operations at a Fulfillment Center. This role requires strong leadership, knowledge of operational excellence, and a customer-focused mindset. Candidates should have a bachelor's degree, management experience, and proficiency in English. The position offers a dynamic and impactful work environment.

Qualificações

• Bachelor's degree or equivalent.
• Employee and performance management experience.
• Experience with lean manufacturing principles.
• Advanced English skills.
• Data-driven decision making skills.

Responsabilidades

• Manage end-to-end outbound operations, including picking, packing, and shipping processes.
• Lead and develop a large team of area managers and associates (100+ employees).
• Drive operational excellence through KPI management and continuous improvement initiatives.
• Ensure adherence to safety standards and quality control measures.
• Optimize resource allocation and labor planning.
• Meet productivity targets while maintaining quality and safety standards.
• Collaborate with cross-functional teams to improve processes and resolve issues.

Conhecimentos

Leadership

KPI management

Lean manufacturing principles

Data-driven decision making

Advanced English

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

Overview

Do you aspire to make a lasting and dynamic impact on the world? Are you excited about designing innovative solutions and solving tomorrow’s challenges today, ahead of the curve? We have the opportunity for you!

We are seeking an Operations Manager to lead and oversee all inbound/outbound operations within an Amazon Fulfillment Center, ensuring efficient shipping processes and delivery of customer orders. Our Fulfillment Centers lie at the core of Amazon’s rapidly expanding operations network: they handle dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward.

These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.

Responsibilities

• Manage end-to-end outbound operations, including picking, packing, and shipping processes
• Lead and develop a large team of area managers and associates (100+ employees)
• Drive operational excellence through KPI management and continuous improvement initiatives
• Ensure adherence to safety standards and quality control measures
• Optimize resource allocation and labor planning
• Meet productivity targets while maintaining quality and safety standards
• Collaborate with cross-functional teams to improve processes and resolve issues
• Bachelor's degree or equivalent
• Employee and performance management experience
• Experience with lean manufacturing principles
• Advanced English skills
• Data-driven decision making skills

Qualifications

• Bachelor's degree or equivalent
• Employee and performance management experience
• Experience with lean manufacturing principles
• Advanced English skills
• Data-driven decision making skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.