Linux Server Operations Expert

Bebeeserver; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A tech consulting firm based in Brazil is seeking a highly skilled Linux Server Operations Expert to ensure the smooth operation of Linux servers. The ideal candidate will have extensive experience in cloud platform administration across multiple environments like Azure and AWS. Responsibilities include incident handling, process improvement initiatives, and collaborating across teams to enhance customer operations. Fluency in English is required for daily activities, and the role may offer remote work options.

Serviços

Remote work option

One-year allocation with possible extension

Fluent English required

Employment options: CLT or PJ

Qualificações

• Strong experience in administration of cloud platforms in multiple environments.
• Good understanding of IT security and OS hardening practices.
• Proactive problem management and performance analysis skills.

Responsabilidades

• Participate in major incident handling and troubleshoot service request failures.
• Drive initiatives to standardize server operations and process improvements.
• Coordinate work between teams for effective cloud services management.

Conhecimentos

Expert support for Linux OS

Administration of cloud platforms (Linux, Azure, AWS, Google Cloud)

Pacemaker administration

Networking (TCP / IP, routing, NAT, firewalls)

DNS and LDAP management

IT security knowledge

Scripting (Shell, Perl, Python, Go)

Server automation tools (Ansible, Chef)

Problem management and root cause analysis

Descrição da oferta de emprego

Linux Server Operations Expert

About the Role

We are looking for a highly skilled professional to join our team as a Linux Server Operations Expert. This role will be responsible for ensuring the smooth operation of our Linux servers, providing expert support and troubleshooting services to clients.

Key Responsibilities

• Participate in major incident handling, troubleshoot service request failures, downtime extensions, and long-running ongoing incidents.
• Provide quick responses during escalations, take proactive steps to avoid escalations, identify, and drive initiatives to improve the operation and stability for our customer system.
• Drive initiatives to standardize and simplify server operations.
• Apply continuous improvement methodologies: root cause analysis for service requests failures / outages, performance issues. Analyze root-causes of the failures (if known) in achieving the KPIs and define a corrective action plan with well-defined mitigation steps.
• Coordinate and orchestrate the work between various teams, collaborating with other units within and outside Enterprise Cloud Service units.
• Implement process improvement initiatives for daily operational activities.
• Streamline standard operating procedures by focusing on automation enhancements.
• Offer proactive Operation services for the customer and provide on-demand services with timely alert reduction programs to all stakeholders involving the customer.

Required Skills and Qualifications

• Technically skilled in providing expert support for all Linux OS / Windows and infra customer issues.
• Strong experience in administration of our cloud platform based on Linux operating systems in Azure, AWS, and Google Cloud as well as SAP data centers.
• Pacemaker administration knowledge.
• Practical experience with OS operation, upgrades, and security patching.
• Networking experience with the suite of TCP / IP, IP routing, NAT, firewalls.
• Experience with network services like DNS and LDAP and HTTP proxies.
• Good understanding of IT security, OS hardening.
• Experience in script programming (Shell, Perl, Python, Go) and with server automation tools (Ansible, Chef).
• Experience with server operations in large environments and in public clouds.
• Experience in problem management, root cause analysis methodologies.

Benefits

• Atuação Remota
• Alocação de 1 ano com possível expansão
• Inglês Fluente necessário para atividades diárias
• Contratação CLT ou PJ

About Us

We are digital changemakers, here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust industry-strong processes. We aim to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation. Fará parte de um time 24x7, atendendo os clientes do TechM globalmente.