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Watch Technician | Retail | Al Futtaim Watches & Jewelry | UAE
Job summary
A diverse business group in the UAE is seeking a Watch Technician. The role involves performing technical repairs of watches and clocks while providing exceptional customer service. Candidates should have 3-4 years of experience in a similar position and possess strong attention to detail. This is an opportunity to join a well-established company committed to employee satisfaction.
Qualifications
- 3-4 years’ experience in watch service technician role.
- Ability to provide efficient after-sales service.
Responsibilities
- Performing professional and technical repairs of watches and clocks.
- Achieving the service targets set.
- Providing technical estimates on authenticity and reparability of watches.
- Verifying and monitoring quality control checks.
Skills
Education
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
Customer Service, Repairing of Watches & Clocks.
Responsibilities:
- Performing professional and technical repairs of Watches and Clocks.
- Achieving the Service Targets set.
- Giving technical estimate about authenticity and reparability of Watches.
- Verifying and monitoring quality control checks
- Consolidating of technical issues
- Following up and managing technical documentation
Required Skills:
- To support the sales of the products by providing efficient after-sales service, thereby earning service revenue.
- A Confident Team Player
- Able to handle Complexity
- Attention to Detail
Qualifications:
- High School
- 3-4 years’ experience in watch service technician role
- Delighting Our Customers
- Managing Complexity
- Taking Initiative
- Drive for Results
We are an equal opportunities employer and welcome applications from all qualified candidates. Al-Futtaim Group is committed to providing a workplace that is free from discrimination and harassment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.