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Job summary
A leading global beverage company is seeking a Client Relationship Manager in Dubai to manage high-net-worth client relationships and drive sales of prestige spirits. The ideal candidate has a Bachelor's degree and a minimum of 5 years in client management within luxury sectors. Exceptional interpersonal skills and a passion for service are essential. This role also involves event planning and market analysis to enhance brand engagement.
Qualifications
- Minimum of 5 years of experience in client management, sales, or a related field, preferably within the luxury or hospitality sectors.
Responsibilities
- Identify, recruit and manage relationships with high-net-worth individuals for PRME Prestige program.
- Sell rare and collectable prestige spirits and champagnes.
- Develop partnerships for client acquisition and retention.
- Serve as a brand ambassador, promoting the portfolio of brands.
- Collect and analyze market data to identify trends.
Skills
Education
- Identify, recruit and manage relationships with HNWI (high-net-worth individuals) / VIC (very important clients) collectors for PRME Prestige program ‘Le Cercle’.
- Act as primary point of contact & personal advisor: addressing inquiries, providing product information, product recommendations & tailored experiences.
- Build, manage & expand the private client Le Cercle network & database; supporting customer analysis & the development of tailored plans and programs.
- Sell rare, unique & collectable limited edition prestige spirits and champagnes from the Pernod Ricard Le Cercle portfolio.
- Guide private clients on building or refining their collections; guide them through special releases & bespoke allocations.
- Identify and pursue new business opportunities within the private client sector to further enhance the business performance of Le Cercle in the UAE.
- Develop strong partnerships with external stakeholders to support the acquisition, reward & retention of private client customers.
- In collaboration with marketing teams, design and execute exclusive events for private clients, creating memorable and engaging experiences that reflect our brand values.
- Serve as a brand ambassador for Pernod‑Ricard, articulating our story and values to private clients with authenticity and confidence.
- Promote our diverse portfolio of brands, ensuring clients are informed and engaged with our offerings.
- Foster a sense of community among private clients, connecting them with our brand and each other.
- Collect and analyze market data to identify trends and opportunities within the private client segment.
- Provide regular reports and insights to management, helping shape strategic decisions and initiatives.
- Stay grounded in the real, ensuring our approach aligns with community values and sustainability.
Education: Bachelor's degree in Business, Marketing, or a related field is preferred.
Experience: Minimum of 5 years of experience in client management, sales, or a related field, preferably within the luxury or hospitality sectors.
- Exceptional interpersonal and communication skills
- Strong organizational and project management abilities
- Adept at problem-solving and innovation
- Passionate about building relationships and delivering exceptional service
- Able to work collaboratively in a diverse and dynamic environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.