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Ecommerce Manager- Food and Beverages
Job summary
A leading organization in the beverage industry is seeking an E-Commerce Manager based in Dubai, UAE. The role requires 4–6 years of experience in e-commerce management within a large-scale organization, with responsibilities including driving growth, optimizing the customer journey, and enhancing digital performance. The ideal candidate will possess strong leadership skills and a proven ability to deliver results in the UAE market.
Qualifications
- 4–6 years of e-commerce experience in a large organization.
- Proven track record of driving growth and results.
- Strong leadership skills and UAE market experience.
Responsibilities
- Provide strategic leadership to e-commerce websites.
- Analyze customer behavior and market trends.
- Enhance online visibility through SEO best practices.
Skills
Education
Our client is amarket leader in the Wine and Spirits industry, with a strong presence in the UAE for several decades. Renowned for its premium portfolio and customer-centric approach, the company continues to drive innovation and excellence within the region’s beverage sector.
We are seeking to recruit anE-Commerce Manager, based inDubai, UAE. The ideal candidate will have a proven track record of managing the e-commerce function within alarge-scale organization, with a focus on driving growth, enhancing customer experience, and achieving business performance objectives.
Purpose of the role is to establish and sustain undisputed market leadership for the e-commerce business in the UAE by driving growth and achieving financial targets in line with business objectives, while ensuring a seamless, efficient, and delightful customer experience across all stages of the customer journey.
Key Responsibilities
- Provide strategic leadershipto the e-commerce websites, ensuring the achievement of all business KPIs related to sales, profitability, and customer satisfaction.
- Deliver an exceptional customer experienceby ensuring the online purchase journey is smooth, intuitive, quick, and reliable.
- Analyze customer behavior and market trendsto identify key purchase drivers, quantify untapped market potential, and capitalize on “white space” opportunities to increase online conversions.
- Ensure optimal website performance— visually appealing, user-friendly, fast-loading, and secure for all users.
- Enhance online visibilityand traffic by leveraging SEO best practices and digital optimization tools.
- Leverage data and analyticsto develop insightful reports that monitor key business, performance, and website metrics.
- Interpret MIS and analytics reportsto identify growth opportunities and areas for operational and customer experience improvement.
- Drive operational efficiencythrough effective inventory management and replenishment processes.
- Foster customer engagementby developing and maintaining an active online community through promotions, loyalty programs, and reward initiatives.
Minimum Qualifications
- 4–6 years of proven successin managing an e-commerce platform for a large-scale organization, preferably within theFood & Beverage,FMCG, orWine & Spiritsindustry.
- Bachelor’s degreeinMarketing,Data Science,Business, or a relatedcommercial discipline.
- Demonstrated ability todrive growth, optimize digital performance,and deliver measurable business results.
- Strong leadership and team management skills, with the ability to inspire cross-functional teams and manage stakeholders effectively.
- Relevant UAE market experienceis essential, and thecandidate must be currently based in the UAE.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.