Functional Business Analyst jobs in United Arab Emirates

The Implementation team is responsible for managing the end-to-end lifecycle of client or network partner implementations, including onboarding, offboarding, expansion, and remediation. This role supports Implementation Managers by tracking multi-workstream activities, analyzing progress, and compiling reports for effective communication. It offers an exciting growth opportunity within our Visa Direct Account and Wallet offerings, ideal for candidates seeking to enhance their project management skills within a global team.

This role reports to the Implementation Management Office and collaborates with the regional Implementation Team to ensure all project activities are documented and progress is smooth, with no internal blockers at Visa. Key responsibilities include:

1. Supporting implementation managers on client and network onboarding programs
2. Creating tickets for tech teams and tracking progress
3. Monitoring transaction activity during testing windows
4. Managing risk logs and lessons learned documentation
5. Gathering data for ongoing implementation reporting
6. Supporting process updates and change controls
7. Enhancing implementation templates and tools
8. Updating process guides and training materials
9. Analyzing data to establish baseline performance and identify improvement opportunities

This is a hybrid position; in-office days will be confirmed by your hiring manager.

We are looking for candidates with:

• Ability to work independently and collaboratively
• Strong interpersonal and communication skills (verbal and written)
• Holistic and analytical thinking skills
• Business data analysis skills
• Process orientation with attention to detail and big-picture awareness
• Curiosity and ownership of learning
• Flexibility and adaptability
• Workload management and prioritization skills
• Effective communication with diverse stakeholder groups
• Proficiency in Microsoft Office Suite (PowerPoint, Project, Excel, Word)
• Working knowledge of Microsoft Power Automate and Power BI (preferred)
• Experience with project management methodologies
• Additional languages relevant to regional needs (desirable)

Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We also consider qualified applicants with criminal histories in accordance with EEOC guidelines and local laws.

No

Full-time