Full Time jobs in United Arab Emirates

• Invoice Management: Prepare and issue invoices for all services provided by the hotel including room bookings, food and beverage, events and other charges.
• Receivables Monitoring: Monitor and track outstanding receivables ensuring timely payment and addressing any overdue accounts.
• Payment Collection: Communicate with clients and guests to collect overdue payments and follow up on outstanding balances in a professional manner.
• Account Reconciliation: Reconcile accounts receivable records and investigate any discrepancies between the amounts billed and payments received.
• Payment Processing: Record and process all payments accurately ensuring all transactions are logged and reported promptly.
• Aging Report: Prepare and maintain regular aging reports to track overdue accounts and ensure collections are made promptly.
• Credit Management: Review customer creditworthiness and work with the Finance Manager to establish appropriate credit limits and payment terms for clients.
• Customer Support: Address customer queries regarding invoices, payments and account balances providing clear and accurate information.
• Financial Reporting: Assist in the preparation of monthly, quarterly and annual financial reports related to accounts receivable and overall cash flow.
• Compliance: Ensure compliance with company policies and legal requirements regarding the collection of receivables and management of customer accounts.
• Collaboration: Work closely with other departments such as Front Office, Sales and Events to ensure all receivables are recorded and collected appropriately.
• Bad Debt Management: Monitor potential bad debts and assist in the escalation process for collection actions.

• Educational Background: Bachelors degree in Accounting, Finance, Business Administration or a related field.
• Experience: Minimum of 2 years of experience in accounts receivable accounting or finance with knowledge of hospitality or service industry operations.
• Technical Skills: Proficiency in accounting software (e.g. Microsoft Dynamics, SAP), hotel management systems (such as Opera or Micros) and Microsoft Office Suite (particularly Excel).
• Attention to Detail: Strong attention to detail ensuring accuracy in invoicing, payments and reconciliation processes.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients, guests and internal departments.
• Time Management: Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Problem-Solving: Ability to investigate and resolve discrepancies or issues related to receivables, payments and customer accounts.
• Customer Service: Strong customer service orientation with the ability to manage difficult situations in a professional and courteous manner.
• Confidentiality: Ability to handle sensitive financial information with discretion and maintain confidentiality.

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Full-time