Desktop Support Technician à United States

Dubai UAE

MAIN RESPONSIBILITIES

• Carrying out quality control activities in a shift system in Dubai Production facilities in a customer oriented manner in a way that ensures all quality standards
• Provide quality controls and conduct quality control tests for the process and finished product.
• Approval of products conforming to standards (Positive release)
• Checking the compliance of raw materials with quality standards.
• Conduct physical chemical sensory analysis and manage microtests (to contact the external laboratory) for the relevant products.
• Prepare analysis certificate for products
• Conduct regular facility rounds with the Operation Team Leader, make the report and follow up the closure of the finding.
• Conduct monthly GMP audit and confirm the CAPA and closure update on intelex.
• Identifying nonconformities and taking preventive actions. Manage quality notification for both RM & FG and follow up closure.
• Investigating customer complaints with production supervisors.
• To follow business quality standard management policies that are compatible with regional global standards.
• Supporting the new product manufacturing process.
• Monitor and verify the EMP (swab) program.
• Pest control management and follow ups.
• Manage calibration of equipments.
• Participate and support in internal audits.
• Conduct allergen /CCP/ cleaning validations as per schedule or as required.
• Conduct traceability and mock recall in coordination with the Quality & Food Safety.
• Effectively taking part to support customer and third party audits.
• Support incident management program.
• Support food defense program.
• Flexible in shift patterns.
• Ensure that a safe working environment and site philosophy is maintained.
• Ensure that the factory is in full compliance with all legislative regulations.

CANDIDATE PROFILE

• BSc in food science or food technology or equivalent.
• Minimum 2-3 years in the Food Industry.
• Fluent in English.
• Knowledge or working knowledge of BRCGS.
• Lead or internal auditor certification.
• Strong working knowledge of food processes HACCP risk management and sanitation ideally gained in a food manufacturing environment.
• Strong communication, negotiation and influencing skills.
• Understanding of the commercial environment and customers requirements and expectations.
• Good analytical skills.
• Ready to work in shift patterns.