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Client Services & Compliance Analyst
Descripción de la vacante
A leading financial institution in Dubai is seeking a Service Analyst to manage daily customer service operations while adhering to compliance policies. The ideal candidate will have 3-5 years of experience in customer service and strong communication skills. Responsibilities include enhancing client relationships, managing risk, and identifying service improvements. The position requires a Bachelor's degree and offers opportunities for professional growth and development in a dynamic environment.
Formación
- 3-5 years of relevant experience in customer service roles.
- Proficient knowledge of basic bank products like deposits and credit cards.
- Ability to work well in cross-functional teams.
Responsabilidades
- Manage client account relationships and proactively engage with customers.
- Ensure compliance with policies and operational risks.
- Identify opportunities for service improvements.
Conocimientos
Educación
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.