Job DescriptionWe are currently looking for dynamic and self-motivated female Recreation professionals who want to move their careers forward.
As a Recreation Receptionist, you are responsible for ensuring that all health club reception responsibilities are carried out in an efficient and timely manner. Your role will include key responsibilities such as:
- Oversee all reservations, payment, and tracking procedures established for the pool, beach, and recreation facilities as required.
- Create a warm welcome and a friendly atmosphere.
- Issue and retrieve locker keys and towels before and after use.
- Promote all classes, activities, and services that are offered within the club.
- Post charges in micros that may be incurred by guests and members and carry out correct accounting procedures.
- Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules, and regulations.
- Periodically check on the cleanliness and order of the locker facilities.
- Ensure the reception area is tidy and clean and that all materials (e.g., towels, newspapers, magazines, and advertising material) are readily available.
- Encourage sales through full product and price knowledge of offered and available facilities.
SkillsEducation, Qualifications & ExperiencesYou should ideally have a diploma/degree in hospitality with previous work experience within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essential. Computer skills are an advantage.
Knowledge & CompetenciesThe ideal candidate will be customer-driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player who thrives in working with a multi-cultural team and guests alike, while possessing the following additional competencies:
- Understanding the job
- Teamwork
- Taking Responsibility
- Recognising Differences
- Adaptability
- Customer Focus