A/C & Refrigeration Technician

Radisson Hotel Group; Ajman; On-site; AED 40,000 - 60,000; Full time

Job summary

A global hospitality leader is seeking a motivated Maintenance Technician to provide excellent service and maintain air conditioning and refrigeration systems. Key responsibilities include routine maintenance and emergency repairs, ensuring guest satisfaction with timely responses. The ideal candidate should have a commitment to hospitality and a positive approach to maintenance tasks. Become part of a team dedicated to delivering memorable experiences.

Benefits

Exclusive hotel rates worldwide

Career development opportunities

Inclusive workplace culture

Qualifications

• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of duties.
• Personal integrity and a drive for excellence.

Responsibilities

• Provide value-added service to customers to meet their expectations.
• Perform maintenance on air conditioning and refrigeration equipment.
• Respond to guest reports on non-functioning equipment immediately.

Skills

Experience in property maintenance

Positive can-do attitude

Strong communication skills

Job description

Job Description

• Provides value-added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
• Communicates effectively with customers, co-workers, and supervisors.
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Meets Yes I Can! service standards.
• Attends work on time as scheduled.
• Follows hotel standards regarding personal hygiene.
• Minimizes dangers by following all safety rules and regulations.
• Completes air conditioning and refrigeration work as per Maintenance Repair Order.
• Carries out preventive maintenance as scheduled.
• Monitors performance and adjusts air conditioning and refrigeration equipment to obtain maximum efficiency.
• Installs new equipment when required.
• Responds immediately to guest and hotel staff reports on non-functioning equipment, working in line with the “no excuse guarantee” service concept.
• Prepares, installs, repairs, and maintains all air conditioning and refrigeration equipment in the hotel.
• Performs repairs and routine maintenance on guest room air conditioning systems, walk-in coolers, fridges, ice machines, water coolers, and other refrigeration equipment.
• Performs repairs and routine maintenance on chillers, package units, split units, heat exchangers, and chilling units.
• Conducts routine checks of all plant rooms, including AHU units and cooling towers, adding chemicals as needed and reporting findings immediately.
• Performs routine cleaning of air conditioning condensers and filters throughout the hotel.
• Attends training to stay current on proper techniques.
• Suggests cost-saving ideas and actively participates in the hotel's energy conservation program.
• Performs any other duties assigned by the Supervisor.
• Maintains high confidentiality.
• Reports all potential and actual hazards immediately.
• Understands and implements the hotel’s fire, emergency, and bomb procedures.
• Follows emergency procedures to ensure the safety and security of guests and staff.
• Supports a safe hotel environment by adhering to hotel regulations and laws.
• Maintains high standards of personal hygiene, dress, and conduct.
• Informs and updates the Chief Engineer on issues and unusual matters.
• Attends meetings and training as required.
• Assists colleagues when needed.
• Ensures guest satisfaction by attending to requests and inquiries courteously and promptly.
• Accepts flexible working hours when necessary for uninterrupted hotel service.

Qualifications

• Experience in property maintenance is beneficial but not essential.
• Hands-on approach with a positive, can-do attitude.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of duties.
• Personal integrity and a drive for excellence.
• Strong communication skills.

Additional Information

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality — Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine.
• Build a Great Career — We invest in your growth, learning, and career development, helping you reach your full potential.
• Experience the Team Spirit — Join an inclusive, fun, and meaningful workplace. We celebrate diversity and foster belonging through Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition — Your ideas, passion, and drive matter! We empower you to make a difference in hospitality, your community, and beyond.
• Enjoy Global & Local Perks — Benefit from exclusive hotel rates worldwide and local perks tailored to your country.

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need adjustments during the application process, please inform us.