Quality Assurance ofertas em África do Sul

Business Analyst

Location: Waterfall, Johannesburg (Hybrid)

Department: Business Analysis / Technology

Type: Full-time

We are seeking a skilled Business Analyst to serve as the crucial link between business objectives and technology capabilities. The successful candidate will be responsible for analyzing business processes, defining functional requirements, and supporting technology teams to deliver effective business solutions.

• Facilitate discussions and interviews with stakeholders to develop detailed business requirement specifications.
• Manage and track tickets, ensuring timely follow-up with business users and developers.
• Document existing and new business processes to support continuous improvement.
• Prepare comprehensive functional and technical specification documentation.
• Act as the primary liaison between business representatives and technical teams.
• Conduct workshops or JAD sessions to gather and refine requirements.
• Collaborate with stakeholders to prioritize project deliverables and manage expectations.
• Coordinate project timelines, milestones, dependencies, and risk mitigation.
• Support business owners with the transition of new processes and applications, including training and user support.
• Identify and implement incremental process improvements.
• Ensure effective communication with management, users, and developers throughout project lifecycles.

• Bachelors degree in Commerce (BCom), Science (BSc), or an equivalent qualification.
• Minimum 5 years experience in Business Analysis.
• Experience working in Agile / Scrum environments.
• Solid understanding of the software development lifecycle (SDLC).
• Excellent negotiation, communication, and stakeholder management skills.
• Ability to translate business requirements into technical specifications and vice versa.
• Knowledge of wealth management and adviser value propositions will be advantageous.

• Strong business acumen and analytical thinking.
• Excellent problem-solving and decision-making skills.
• Proven ability to manage small to medium-sized teams.
• Skilled in negotiation, influence, and stakeholder engagement.
• Effective reporting and presentation abilities.
• Innovative, assertive, and detail-oriented.
• Strong project management and change management capabilities.
• Excellent written and verbal communication skills.
• Technologically savvy with an interest in IT innovation.