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A contact center solutions provider in Durban is looking for an Operations Manager to oversee customer service teams, drive performance, and ensure high-quality service delivery. The ideal candidate will have at least 3 years of operations management experience, strong leadership skills, and proficiency in analytical tools. This full-time role offers a dynamic work environment focused on team development and customer satisfaction. Join us to make a tangible impact in customer service!
A contact center solutions provider in Durban is seeking an Operations Manager to oversee multiple customer service teams, drive performance, and ensure exceptional service delivery.
The ideal candidate has at least 3 years of experience in operations management within a customer service environment, strong leadership skills, and proficiency in analytical tools.
This full-time position offers a dynamic work environment focused on team development and customer satisfaction.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.