Venda Speaking Customer Service Advisor (Inbound)

Surgo PTY Ltd; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic customer service company is seeking a Venda Speaking Customer Service Advisor in Century City. The role focuses on providing exceptional service, responding to customer inquiries, and resolving issues with efficiency. Candidates should have at least 12 months of inbound call center experience, a Grade 12 certificate, and be fluent in Venda. The position offers a salary of R9500 and requires initiative and adaptability in a team environment. A clear criminal record and own transport are advantageous.

Qualifications

• Fluency in Venda (Read, Write, Speak) is essential.
• Minimum of 12 months experience in inbound call center.
• Excellent problem-solving and communication skills.

Responsibilities

• Answer calls and assist with customer inquiries.
• Provide comprehensive product and service information.
• Identify and resolve customer issues using the operating system.

Skills

Venda language proficiency

Customer service skills

Problem-solving skills

Communication skills

Organisational skills

Education

Grade 12

Tools

MS Office Suite

CRM systems

Job description

A dynamic customer service company is seeking a Venda Speaking Customer Service Advisor in Century City. The role focuses on providing exceptional service, responding to customer inquiries, and resolving issues with efficiency. Candidates should have at least 12 months of inbound call center experience, a Grade 12 certificate, and be fluent in Venda. The position offers a salary of R9500 and requires initiative and adaptability in a team environment. A clear criminal record and own transport are advantageous.