Wellness Assistant

Clicks Group; Vryburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Vryburg is seeking a dynamic individual to enhance customer service and boost sales in healthcare products. Responsibilities include providing expert advice to customers, driving sales, managing stock, and ensuring store hygiene. The ideal candidate requires at least 1 year of experience in retail, a Matric qualification in relevant subjects, and skills in communication and selling. Join us and be part of a team dedicated to exceptional service and customer loyalty.

Qualifications

• At least 1 year related experience.
• Selling skills; customer related training.

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactivity.
• Consult with customers and provide advice on healthcare products.
• Drive healthcare sales in line with targets through upselling.
• Ensure stock management and hygiene standards.
• Implement product merchandising according to guidelines.

Skills

Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Basic computer literacy

Education

Matric (50% English, 50% Maths/60% Maths Lit, pass in Physical Science or Life Science)

Sports/fitness/nutrition qualification

Job description

Listing reference: click_023501
Note: The original content uses line breaks; to improve readability we convert to paragraph blocks where appropriate and avoid excessive breaks. This section remains informational and does not affect requirements.

Listing status: Online

Apply by: 10 February 2026

Position Summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Vryburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Description

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

• Desirable: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management)

Skills:

• Essential: Good communication and interaction skills
• Customer and service orientation
• Selling skills
• Merchandising skills
• Desirable:
• Basic computer literacy

Competencies:

Essential:

• Relating and Networking
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations

Desirable:

• Following Instructions and Procedures
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Experience:

Minimum requirements

Essential:

• At least 1 year related experience
• Selling skills; customer related training

Desirable:

• Experience working with sports nutrition and vitamin related products

Education:

• Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
• Desirable: Sports / fitness / nutrition qualification