WAITER (SEASONAL) – WESTERN CAPE

Tych Business Solutions; Stellenbosch; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading restaurant service provider in Stellenbosch seeks an experienced waiter/waitress to provide exceptional service. Responsibilities include greeting guests, taking orders, and ensuring a clean dining area. Ideal candidates will have at least 3 years of experience, excellent interpersonal skills, and knowledge of wines. Flexibility and presentation are vital. Join us for a rewarding experience in a distinguished environment.

Qualifications

• 3 years of previous waiter/waitress experience, preferably.
• Basic knowledge of wine and surrounding wine regions.
• Hands-on experience with cash register.

Responsibilities

• Greet guests and ensure they receive menus and wine lists.
• Take accurate food and drink orders and deliver within time limits.
• Ensure restaurant area is clean and hygienic.

Skills

Excellent interpersonal skills

Customer service orientation

Basic maths skills

Education

Grade 12

Tools

POS system

Job description

Main Responsibilities:

• Greet guests at assigned tables & ensure each guest has received a menu and wine list;
• Know all items on the menu & the basic ingredients and method of preparation of each;
• Ensure tables are set with linens, silverware & glasses;
• Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
• Ensure that all orders are received timeously by bar & kitchen staff;
• Clears all dirty cutlery &crockery from the table once guests have finished using them;
• Offers desserts & coffee to guests; upselling
• Bill the guest correctly;
• Ensure restaurant area, fixtures & fittings are clean & hygienic;
• Ensure that your uniform is clean at all times.

Main Requirements:

• Grade 12;
• Preferably 3 years of previous waiter/waitress experience in a similar environment, 5 years for Senior Waiter;
• Basic knowledge of wine & surrounding wine regions;
• Hands-on experience with cash register and ordering information system;
• Basic maths skills;
• Excellent interpersonal- & communication skills;
• Strong customer service orientation and active listener;
• Attentive and patience for customers;
• Comfortable in dealing with very distinguished clientele;
• Must be well-presented;
• Flexibility and Accountability;
• Enthusiastic personality.