WAITER – 5 STAR HOTEL – FRANCHHOEK

Tych Business Solutions; South Africa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prestigious dining establishment in South Africa is seeking a Waiter to deliver an exceptional dining experience. The ideal candidate should have at least 2 years of experience in a high-end fine dining restaurant, strong knowledge of beverages, and a keen attention to detail. Responsibilities include providing professional service, understanding guest needs, and ensuring food allergy safety. Join our team to create memorable dining experiences.

Qualifications

• At least 2-years waitering experience in a high-end Fine Dining Restaurant.
• Hotel Restaurant experience beneficial.
• Must be aware of guest dietary requirements and allergies.

Responsibilities

• Greet all guests warmly and professionally.
• Provide friendly and courteous service at all times.
• Understand the sequence of service and anticipate guest needs.
• Be aware of table allocations and guest details.
• Inform kitchen of any guest food requirements.
• Assist guests with non-menu requests.

Skills

Knowledge of cocktails, spirits, wines, and beverages

Attention to detail

Customer Focus

Time Management

Ability to ‘up-sell’

Problem-solving abilities

Education

Matric

Wine certificate course

Tools

POS systems (Easipos preferred)

Job description

Waiter

The Waiter is responsible for delivering an exceptional dining experience in line with Leeu Collection standards. This role ensures that guests receive warm, professional, discreet yet efficient service while maintaining the highest standards of food and beverage presentation.

Inherent Requirements

• Matric
• Wine certificate course would be beneficial
• At least 2-years waitering experience in a high-end Fine Dining Restaurant (Hotel Restaurant experience beneficial).
• Proficiency in POS systems (Easipos preferred).

Competencies and Attributes

• Knowledge of cocktails, spirits, wines, and beverages.
• Ability to “up-sell”
• Time Management
• Attention to detail
• Problem-solving abilities
• Customer Focus
• Ability to work under pressure

Main Responsibilities

• Greet all guests warmly and professionally in accordance with Leeu Collection standards.
• Provide friendly, courteous, and professional service at all times.
• Understand the sequence of service and anticipate guest needs.
• Be fully aware of your table allocations, dietary requirements, allergies and special requests during service by ensuring that you pay careful attention to the day sheet provided where all guest details will be noted.
• Inform the kitchen of any guest food requirements or allergies in accordance with standards.
• Have a complete knowledge of the menu and wine list to confidently assist guests.
• Assist guests with non-menu requests, responding positively and accommodating where possible.