Visa Implementation Services Consulting Director

Visa; Johannesburg; Hybrid; ZAR 1 200 000 - 1 600 000; Full time

Job summary

A leading payments technology company is seeking a Consulting Director to join their Visa Consulting and Analytics team. This hybrid role, based in Johannesburg, requires 10 or more years of relevant work experience, strong project management skills, and the ability to collaborate effectively across various stakeholder groups. The selected candidate will drive impactful consulting engagements and manage large programs, ensuring success for Visa's key clients across Southern Eastern and Western Central Africa.

Qualifications

• 10+ years of experience with a Bachelor's or 8 years with an Advanced Degree.
• Fluency in communication and presentation skills.
• Strong understanding of consulting support in financial sectors.

Responsibilities

• Lead consulting engagements and manage large programs for Pan African clients.
• Analyze client needs and prepare sales pitches for VIS.
• Work with various VISA groups to ensure seamless consulting experience.

Skills

Project management skills

Fluent communication

Analytical skills

Teamwork and collaboration skills

Client presentation skills

Education

Bachelor’s or Advanced Degree

Tools

PowerPoint

Excel

Job description

Company Overview

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Job Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments. Within VCA exists VCA Implementation Services (VIS), a hands‑on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data‑driven performance.

The Visa Implementation Services (VIS) Consulting Director will be a key member of the Visa Consulting & Analytics (VCA) organization, working across Southern Eastern Africa and Western Central Africa and will contribute to the commercial traction, client delivery, business development, product development and thought leadership with the VIS practice areas. The role will also deliver subject matter expertise and consulting support to VISA's key clients across the subregions. The main objective of the role is to define and execute against VIS’s mandate, further deepening client relationships and optimizing client performance.

This is a hybrid position; the expectation of days in the office will be confirmed by your Hiring Manager.

Principal Responsibilities/Key Results Area

• Lead and/or serve as a subject matter expert on consulting engagements across practice areas (portfolio, digital, risk) including but not limited to the following
  • Using VISA and external data to analyze client needs across the focus markets and identify opportunities for VIS assignments with VISA’s key clients
  • Lead, support and contribute to sales pitches for VIS
  • Lead and contribute to internal problem‑solving sessions
  • Prepare for, and participate in, client discussions
  • Lead project deliveries in both coordination and delivery role
• Stand up and manage large VCA programs for Pan African clients focused on VIS workstreams
• Work closely with other VISA groups, including Products, BD, Risk, Marketing, Digital Solutions, etc., to ensure a seamless Consulting experience
• Develop VIS’s offering and tailored solutions in line with client needs by proactively identifying collaboration opportunities and developing integrated go‑to‑market strategies in partnership with internal stakeholders (e.g., Value‑Added Services, Client Services, etc.) to drive unified business objective
• Collaborate with VCA colleagues, Visa account executives and other Visa functions to define focus areas, and cultivate and manage a pipeline of engagement opportunities

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g., Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 15+ years of experience in consulting and implementation support with financial institutions, merchants, and/or government
• Depth understanding of card operations and portfolio management
• Combination of regional and global experience is also desired
• Superior project management skills
• Fluent communicator with diplomatic skills to work in a multi‑functional environment and ability to extract desired outcomes
• Comfortable interacting with and presenting to senior management of clients and VISA
• Highly analytical with advanced PowerPoint and Excel skills
• Results driven, flexible and customer focused both internally and externally
• Able to travel frequently and work on client site
• Self‑motivated and able to use own initiative with limited direction
• Strong teamwork and collaboration skills with the ability to work effectively with inter‑disciplinary groups

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.