Vehicle Warranty Sales Agent

CallForce; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales organization is seeking a Vehicle Warranty Sales Agent in Johannesburg to drive policy sales and enhance customer satisfaction through effective communication and service. The ideal candidate will have at least 2 years of sales experience, including 1 year in warranty or VAPS sales. This role offers a hybrid working model and opportunities for professional growth in a value-driven company that prioritizes its people.

Benefits

Growth opportunities

Supportive Management team

Hybrid working model

Qualifications

• 2 years call centre sales experience.
• 1 year warranty/VAPS sales experience is essential.
• Fluency in English and one other official language.

Responsibilities

• Maximise policy sales and monthly written premium.
• Use effective communication to meet customer needs.
• Overcome objections and provide solutions to customers.
• Continuously improve sales skills through practice.

Skills

Sales skills

Communication skills

Customer service orientation

Time management

Education

Matric

RE5

FETC: Short-term insurance NQF4 ideal

Job description

We're looking for a Vehicle Warranty Sales Agent to join our professional team of Sales Consultants focused on creating growth opportunities and increasing market share through the sale of their vehicle warranty product.

Key Responsibilities

• Maximise policy sales and monthly written premium in a compliant and customer centric manner.
• Be responsive, courteous and professional in dealing with the Company’s supporting lead providers and customers.
• Execute the sales process with skill, knowledge, diligence and integrity.
• Apply or provide competitor quotes where necessary relative to customer needs in order to provide options to customers.
• Optimise each lead by selling additional products where these are available.
• Use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
• Accurately identify the needs of the customer by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how a product satisfies their needs.
• Understand objections and overcome them with an appropriate response.
• Strive to become an expert in your field through observation and collaboration.
• Continuously improve skills through practicing areas identified for improvement.
• Share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.
• Be self-motivated, maximise productivity and able to manage one’s time effectively when working from home.

Minimum Requirements

• Matric
• RE5
• FETC: Short-term insurance NQF4 ideal
• 2 years call centre sales experience
• 1 year warranty/VAPS sales experience is essential
• Fluency in English is essential plus one other official language.

What you can expect:

• Value driven company with a focus on “People come First”
• Supportive Management team
• Growth opportunities
• A hybrid working model