UX Librarian & Service Improvement Specialist

North-West University / Noordwes-Universiteit; Potchefstroom; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading educational institution in Potchefstroom, South Africa, seeks a Librarian/Specialist focused on user experience and quality assurance. The role involves coordinating UX initiatives, conducting usability tests, and ensuring compliance with quality standards in library services. Candidates should have a Bachelor's degree, a minimum of three years' experience in UX studies, and a solid background in quality assurance. A supportive and innovative environment is offered, emphasizing continuous improvement in library services.

Benefits

Professional development opportunities

Collaborative work environment

Qualifications

• Bachelor's degree or equivalent in Library and Information Science or related field.
• Minimum of three years' user experience in UX studies.
• Minimum of three years' quality assurance experience.

Responsibilities

• Coordinate user experience processes within the library.
• Conduct usability testing and analyze user feedback.
• Monitor compliance with quality assurance standards.

Skills

User experience research

Quality assurance

Data analytics

Communication skills

Analytical thinking

Education

Bachelor’s degree in Library and Information Science or related field

Postgraduate diploma in Library and Information Science/Human/User-Centered Design

Tools

Adobe XD

Power BI

Google Analytics

Job description

A leading educational institution in Potchefstroom, South Africa, seeks a Librarian/Specialist focused on user experience and quality assurance. The role involves coordinating UX initiatives, conducting usability tests, and ensuring compliance with quality standards in library services. Candidates should have a Bachelor's degree, a minimum of three years' experience in UX studies, and a solid background in quality assurance. A supportive and innovative environment is offered, emphasizing continuous improvement in library services.