UX Lead: Client Engagement & Design Leadership

Capitec; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading bank in Stellenbosch is seeking a UX Lead for client engagement. The ideal candidate will possess over 6 years of UX design experience, overseeing user experience across both digital and traditional channels. Responsibilities include leading user research, strategic design initiatives, and mentoring design teams. The candidate should hold at least a Grade 12 Certificate and preferably have a relevant tertiary qualification. This role is critical for enhancing client engagement and delivering user-centered solutions.

Qualifications

• 6+ years of UX design experience with a proven track record.
• Experience leading complex design projects and mentoring teams.
• Proven expertise in UX UI design, research, and strategic decision-making.

Responsibilities

• Lead user research and strategy initiatives.
• Drive design leadership and execution across projects.
• Foster collaboration with cross-functional teams.

Skills

UX design leadership

User research synthesis

Cross-functional collaboration

UX UI principles

Education

Grade 12 National Certificate / Vocational

A relevant tertiary qualification

Job description

A leading bank in Stellenbosch is seeking a UX Lead for client engagement. The ideal candidate will possess over 6 years of UX design experience, overseeing user experience across both digital and traditional channels. Responsibilities include leading user research, strategic design initiatives, and mentoring design teams. The candidate should hold at least a Grade 12 Certificate and preferably have a relevant tertiary qualification. This role is critical for enhancing client engagement and delivering user-centered solutions.