UX Designer

Ignition Group; Umhlanga Rocks; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading digital solutions firm in Umhlanga Rocks seeks an experienced UX Designer to craft intuitive and engaging digital experiences. The role involves conducting user research, creating wireframes and prototypes, and collaborating with cross-functional teams. Ideal candidates have 5–8+ years in UX design, proficiency in Figma or Adobe XD, and a strong portfolio. This position offers a dynamic environment focused on user-driven solutions aligned with business goals.

Qualifications

• 5–8+ years of proven experience in UX design, product design, or interaction design.
• Strong understanding of user-centred design principles and methodologies.
• Portfolio demonstrating UX design and problem-solving approach.

Responsibilities

• Conduct user research and analyze data to inform design decisions.
• Translate insights into wireframes and prototypes for user testing.
• Ensure compliance with accessibility standards in design.

Skills

User-centred design principles

Research methods (interviews, surveys)

Prototyping tools (Figma, Adobe XD)

Collaboration in agile teams

Education

Bachelor’s degree in HCI, Design, or Psychology

Tools

Figma

Sketch

Adobe XD

Job description

Responsible for designing intuitive, accessible, and visually engaging digital experiences with a strong user focus. This role includes conducting user research, turning insights into wireframes and prototypes, and collaborating with cross-functional teams to deliver solutions that align user needs with business goals while shaping product direction through evidence-based design decisions.

User Research & Analysis

• Plan and conduct user research using methods such as interviews, surveys, contextual inquiries, and usability testing.
• Analyse qualitative and quantitative data to uncover user needs, pain points, and behavioural patterns.
• Develop user personas, scenarios, and journey maps to inform design decisions
• Stay informed about industry trends, competitor products, and emerging technologies.
• Conduct research within regulated environments (e.g., financial, telco), ensuring user experience aligns with compliance and security standards.
• Map omni-channel experiences across products, platforms, and partner ecosystems.

Experience Design & Prototyping

• Translate research insights and business requirements into wireframes, mock-ups and interactive prototypes that drive measurable outcomes.
• Design intuitive user flows and navigation structures that support task completion and engagement.
• Create and maintain design documentation including interaction specifications and annotated wireframes.
• Iterate designs based on stakeholder feedback, usability testing, and performance metrics.
• Design seamless cross-product journeys that integrate payments, identity, and connectivity services.
• Collaborate with product and engineering to simplify complex financial or telco processes into intuitive digital experiences.

Visual Design & Systems

• Apply visual design principles to ensure clarity, consistency, and aesthetic appeal across interfaces.
• Contribute to and maintain design systems, style guides, and component libraries.
• Ensure designs are responsive and optimized for various devices and screen sizes.
• Collaborate with engineering to ensure design fidelity in implementation.
• Ensure visual and interaction design align with relevant brand, compliance, and accessibility guidelines.

Collaboration & Delivery

• Ensure compliance with accessibility standards (e.g., WCAG) and inclusive design practices.
• Conduct heuristic evaluations and usability audits to identify areas for improvement.
• Advocate for user-centred design principles throughout the product lifecycle.
• Monitor user journey performance through analytics and feedback loops, identifying opportunities for optimisation.
• Collaborate with Data and Product teams to run experiments and measure the impact of UX changes.
• Partner with compliance, risk, and data teams to balance usability with regulatory and security requirements.
• Support product managers with UX input into discovery, prioritization, and go-to-market planning.

Documentation & Governance

• Maintain organised records of research findings, design iterations and decision logs.
• Contribute to UX governance by documenting best practices and design guidelines.
• Participate in design reviews and contribute to continuous improvement of UX processes.

Requirements

• Proficiency in design and prototyping tools (e.g. Figma, Sketch, Adobe XD)
• Strong understanding of user-cantered design principles and methodologies.
• Experience working in agile or cross-functional product teams.
• Portfolio demonstrating UX design and problem-solving approach.
• Bachelor’s degree in human-Computer Interaction, Design, Psychology or related field - or equivalent practical experience with a strong portfolio demonstrating user-centred design expertise.
• 5–8+ years of proven experience in UX design, product design, or interaction design, with a strong track record of delivering successful digital products end-to-end.