Unit Administrator - Nrc Akasia (Pretoria)

National Renal Care Pty; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare provider in Pretoria is seeking a Unit Administrator for its facility. The role involves ensuring efficient patient administration, adhering to financial policies, and providing excellent customer service. Candidates should have Grade 12 education and at least 2 years of experience in a similar role, with strong interpersonal skills and computer literacy essential. The position promotes teamwork and organizational excellence in a fast-paced environment.

Qualifications

• Minimum of 2 years experience in a similar role.
• Effective communication with stakeholders.
• Proactive and effective customer service.

Responsibilities

• Complete all patient administration per deadlines and policies.
• Follow financial policies and procedures daily.
• Train staff about the administration function.

Skills

Interpersonal skills

Computer literacy (MS Office)

Customer orientation

Ability to work under pressure

Team player

Organizational skills

Education

Grade 12 level of numeracy and literacy

Job description

Job title : Unit Administrator - NRC Akasia (Pretoria)

Job Location: Gauteng, Pretoria

Requirements

• Grade 12 level of numeracy and literacy.
• Minimum of 2 years experience within a similar role.
• Must be able to work under pressure in a constantly changing environment.
• Strong interpersonal skills are required.
• Computer literacy essential (MS Office).
• Strong Customer Orientation.
• Team player.
• Very energetic.
• Well organised.
• Excellence Orientation (Concern for high-quality work).
• Ethical Behaviour (Honesty).

Key Performance Areas (KPA)

• Ensure all patient administration is effectively completed per company deadlines and policies.
• Ensure all financial policies and procedures are followed daily in the unit, i.e., confirmations, billing, private patients, stock, waste, etc.
• Ensure that the unit follows the relevant HR and payroll processes daily.
• Ensure efficient customer service by maintaining proactive and effective communication with stakeholders and interdepartmental staff to maintain optimal service delivery standards.
• Make sure that all staff are trained and educated about the Administration function in the unit and that your related knowledge is constantly updated.
• Demonstrate the National Renal Care Values and Caring the NRC Way.