UK Inbound Sales & Service Advisor - Upsell & Wow Customers

CXP are now part of the Huntswood Group; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading customer service provider in South Africa is seeking Inbound Sales and Service Advisors. In this role, you will provide exceptional service by resolving customer queries, booking repairs, and upselling products. Candidates should possess at least Grade 12 or an equivalent qualification, along with a minimum of one year in targeted sales. The company offers extensive training opportunities, and employees have access to unique benefits like a Tenure Bonus and Free Breakfast Mondays. Join us to contribute to outstanding customer experiences.

Benefits

Tenure Bonus

Free Breakfast Mondays

Qualifications

• Minimum 1 year experience in targeted sales.
• Goal-oriented mindset with a love for hitting targets.
• Ability to juggle tasks while working quickly.

Responsibilities

• Book appliances for repairs and upsell on plans.
• Resolve customer issues efficiently.
• Build rapport with customers to understand their needs.

Skills

Targeted sales experience

Communication skills

Team player

Empathy

Education

Grade 12 or equivalent qualification

Job description

A leading customer service provider in South Africa is seeking Inbound Sales and Service Advisors. In this role, you will provide exceptional service by resolving customer queries, booking repairs, and upselling products. Candidates should possess at least Grade 12 or an equivalent qualification, along with a minimum of one year in targeted sales. The company offers extensive training opportunities, and employees have access to unique benefits like a Tenure Bonus and Free Breakfast Mondays. Join us to contribute to outstanding customer experiences.