Turkish speaking Customer Service Agent Job – Highly competitive salary – Johannesburg, South Africa

Language Recruiters; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A marketing and media management company in Johannesburg is seeking a fluent Turkish-speaking Customer Service Agent. The role involves handling client queries, ensuring satisfaction, and maintaining the client database. Experience in customer service is essential, along with fluency in both Turkish and English. Apply by sending your CV to the provided email address.

Qualifications

• Proven experience in customer service roles.
• Must be fluent in Turkish and English.

Responsibilities

• Receive clients in a professional manner telephonically.
• Resolve queries and escalate when necessary.
• Continuously update the client database.
• Ensure client satisfaction.
• Problem solve all client queries appropriately.
• Provide information in response to inquiries and handle complaints.

Skills

Experience in customer service

Fluent in Turkish

Fluent in English

Job description

Overview

A well established marketing and media management company, with a twist, is looking for a fluent Turkish speaking Customer Service Agent to join their team in Johannesburg, South Africa.

Responsibilities

• Receive clients in a professional manner telephonically
• Resolve queries and where necessary escalate to the relevant parties
• Continuously update the client database
• Ensure client satisfaction
• Problem solve all client queries appropriately with relative solutions
• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints

Qualifications

• Experience in customer service
• Fluent in Turkish and English

How to apply

To apply for this Turkish Customer Service Agent job, send your updated CV to [e-mail].