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A leading financial services group in South Africa seeks a Trust Officer. The role involves managing a portfolio of trusts, which includes Inter Vivos and Testamentary Trusts, and developing client relationships. Candidates should have relevant tertiary qualifications, at least 5 years of experience in trust services, and strong interpersonal and analytical skills. Proficiency with Microsoft Office is essential, along with a commitment to client service and regulatory compliance. The position is based in Gauteng, Centurion.
Job title : Trust Officer
Job Location : Gauteng, Centurion
The Trust Officer will be responsible for the administration of own trust portfolio which will include Inter Vivos Trusts (including Court Order Trusts) and Testamentary Trusts, and the development of business relationships with clients.
The incumbent will also be responsible for facilitating internal service coordination to resolve issues and respond to client requests.
Drafting of required documentation for the registration and amendment of trusts (Court Order, Testamentary and Inter Vivos Trusts) with the Master of the High CourtAct as nominee of the trust company on certain trustsDay to day administration of a portfolio of trustsInterpretation and application of the provisions of trust instrumentsAttend and resolve general queries / requests from clientsAnnual Trustee Meetings – facilitation and attendancePreparation of agenda and minutesPreparation of trustee resolutionsEnsure trust payments are made on time and in accordance with the trustee resolutionsOpening and closing of trust bank accountsOversee the preparation of trust annual financial statements with the trusts' accounting officer, including providing documentation required to prepare the statements and to ensure that the trusts' tax affairs are compliantLiaison with third parties on behalf of the trust where requiredEnsure that trust portfolio is always up to dateProvide key support to team membersMonitoring existing investments and assets in trust portfolio together with the trusts' financial advisersPreparation of monthly reports
Provide authoritative, expertise and assistance to clients and stakeholdersBuild and maintain relationships with clients and internal and external stakeholdersDeliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managedMake recommendations to improve client service and fair treatment of clients within area of responsibilityParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Develop and maintain productive and collaborative working relationships with peers, clients and stakeholdersPositively influence and participate in change initiativesContinuously develop own expertise in terms of professional, industry and legislation knowledgeContribute to continuous innovation through the development, sharing and implementation of new ideasTake ownership for driving career developmentEffectively manage time and ensure optimal productivityEnsure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirementsBe self-confident, self-motivated and relentlessly pursue targets and goals
Identify solutions to enhance cost effectiveness and increase operational efficiencyManage financial and other company resources under your control with due respectProvide input into the risk identification processes and communicate recommendations in the appropriate forum
Meeting timescalesDocumenting factsFollowing proceduresUpholding standardsProducing outputInteracting with peopleChecking thingsProviding insights