Trainee Mortgage Advisor

Countrywide Mortgage Services; oThongathi; On-site; ZAR 778 000; Full time

Job summary

A leading mortgage advisory firm in South Africa is seeking a Qualified Trainee Mortgage and Protection Advisor to enhance customer service throughout the mortgage process. The ideal candidate will be resilient, self-motivated, and capable of thriving in a target-driven environment. Responsibilities include building relationships with clients, generating new business, and guiding customers through mortgage services. With competitive salary and uncapped commission, this role offers growth and development opportunities in a supportive setting.

Benefits

Competitive salary OTE £35,000

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Expense paid trips for top achievers

Qualifications

• Must hold CeMap or an equivalent qualification.
• Ability to generate new business in a target-driven environment.
• Outstanding customer service experience.

Responsibilities

• Build relationships with Estate Agency teams for support.
• Attract new customers while achieving professional goals.
• Guide customers through the mortgage service process.

Skills

Customer care experience

Communication skills

Organisational skills

IT literacy

Business generation

Education

CeMap or industry equivalent qualification

Tools

MS Office

Job description

About the role

Countrywide Mortgage Services is looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Maidstone. OTE £35,000. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self‑motivated and comfortable working in a fast‑paced, target‑driven environment.

What we offer

• Competitive Salary OTE £35,000
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main Responsibilities

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result‑driven environment.
• Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills & Experience Required

• Hold CeMap or industry equivalent qualification.
• Able to generate new business in a target‑driven environment.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate and detail oriented.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).
• A Full UK driving license and access to your own vehicle.

Equal Opportunity Statement

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.