Trainee Branch Manager

Lewis Stores (PTY) Ltd; Durban; On-site; ZAR 150,000 - 200,000; Full time

Job summary

A retail company is seeking a Trainee Manager in Durban, KwaZulu-Natal. The role involves overseeing branch operations, managing staff, and ensuring profitability through excellent customer service and effective team leadership. Candidates must have a Matric qualification, a driver’s license, and 1-2 years of retail management experience.

Qualifications

• Valid driver’s license required.
• Minimum 1-2 years Retail Management experience.
• Strong leadership and management skills essential.

Responsibilities

• Manage, lead, motivate, and develop branch employees.
• Ensure excellent customer service and maintain healthy customer relationships.
• Control financial areas of responsibility to stay within company norms.

Skills

Leadership abilities

Management abilities

Customer service

Stock management

Computer literacy

Education

Matric / Grade 12 educational qualification

Business related tertiary qualification

Job description

We are seeking a suitably qualified Trainee Manager to be trained to oversee branch operations and ensure alignment to the organizational business goals.

The ideal candidate needs to take ownership for their development and have a passion for retail and leading a team. Ideal candidates should have a formal qualification, driver's license and some retail and management experience.

Requirements

• A valid driver’s license.
• A Matric / Grade 12 educational qualification.
• Business related tertiary qualification would be an advantage.
• Minimum 1-2 years Retail Management Experience
• Computer Literate.
• Strong Leadership abilities
• Management abilities – Manage, lead, motivate, develop and empower branch staff

Responsibilities

• Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team delivering on business goals.
• Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
• Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintain healthy customer relationship.
• Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
• Increase sales by ensuring good customer service, and stock management
• Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
• Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility.
• Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS)
• Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
• People Management – training, mentoring, coaching and management of team members.