Tracking Clerk

Boardroom Appointments; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A logistics company in Gauteng is seeking a candidate to manage daily tracking of shipments and communicate with hauliers. The role requires proficiency in Microsoft Excel and experience in road freight is an advantage. Primary responsibilities include ensuring timely updates for clients, monitoring vehicle positions, and maintaining professional service standards. Applicants should be able to report any issues effectively and uphold company principles.

Qualifications

• Intermediate to high Microsoft Excel knowledge is required.
• Experience in road freight is an advantage.

Responsibilities

• Ensure all clients receive daily tracking of all their shipments.
• Correspond with all hauliers on the position of the vehicle.
• Bring any delays to the attention of the Route Controller & Project supervisor.
• Ensure that the Company portrays a professional and friendly image to all clients.

Skills

Road freight experience

Microsoft Excel knowledge

Job description

Requirements

• Experience: Road freight experience is an advantage
• Microsoft Excel knowledge is required for this position intermediate to high

Responsibilities

• Ensure all clients receive daily tracking of all their shipments.
• Correspond with all hauliers on the position of the vehicle.
• In addition to checking with haulier on the position of the vehicle, correspond with all Border Offices and ensure the company is updated of any potential problems and/or delays.
• Monitor number of days that trucks stand at each point and query with transporter.
• Ensure that each pre alert sent is on the tracking report.
• Ensure that each vehicle on the haulier tracking is on the tracking report.
• Bring any delays to the attention of the Route Controller & Project supervisor.
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager.
• Ensure that clients are serviced in such a manner that more business is attained.
• Ensure that the Company portrays a professional and friendly image to all clients.
• Ensure that you understand the Rules and Regulations of all statutory bodies.
• Ensure that the company principals are adhered to.