Tenant Operations Coordinator

Beyond Grad; Ballito; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A property management firm located in Ballito, South Africa, is seeking an individual responsible for managing short-term rental activities in a residential estate. The ideal candidate will handle booking forms, maintain guest access controls, and ensure a well-managed environment. Willingness to work weekends and holidays is essential. The position requires strong problem-solving skills to address tenant concerns efficiently.

Qualifications

• Willing to work weekends and holiday periods.

Responsibilities

• Manage the flow of short-term rental activity.
• Receive, verify, and process booking forms.
• Register and maintain biometric access for guests, owners, staff, and contractors.
• Ensure smooth entry and exit procedures.
• Respond to tenant complaints and address disturbances.

Job description

Ballito, South Africa | Posted on 01/27/2026

Responsible for managing the flow of short‑term rental activity within a high‑volume residential estate. Core duties include receiving, verifying, and processing booking forms; registering and maintaining biometric access for guests, owners, staff, and contractors; and ensuring smooth entry and exit procedures. The role also involves responding to tenant complaints, addressing disturbances, and escalating issues where necessary to maintain a safe, orderly, and well‑managed environment.

Requirements

Willing to work weekends & holiday periods.