Temporary Pre-Auth Support Specialist - Healthcare

Momentum; Gqeberha; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A leading healthcare service provider in Gqeberha is looking for a Temporary Pre‑Auth Service Agent to effectively support the Pre-Authorisation Team. This entry-level part-time role requires a National Senior Certificate, two years' experience in a medical scheme client services environment or a relevant health-related qualification. Candidates must have proficiency in MS 365 and should be skilled in customer service. Key duties include pre-authorising medical services and maintaining excellent client relationships.,

Qualifications

• National Senior Certificate is essential; Life Sciences as a Grade 12 subject is advantageous.
• Two years’ experience in a medical scheme client services environment preferred.
• MS 365 proficiency is essential.

Responsibilities

• Pre-authorisation of specialist visits and medical appliances.
• Ensure all authorisations are completed within service level agreement.
• Enhance member experience by providing exceptional customer service.

Skills

Customer service principles

MS 365 proficiency

ICD-10 coding exposure

Education

National Senior Certificate

Health-related tertiary qualification

Job description

A leading healthcare service provider in Gqeberha is looking for a Temporary Pre‑Auth Service Agent to effectively support the Pre-Authorisation Team. This entry-level part-time role requires a National Senior Certificate, two years' experience in a medical scheme client services environment or a relevant health-related qualification. Candidates must have proficiency in MS 365 and should be skilled in customer service. Key duties include pre-authorising medical services and maintaining excellent client relationships.,