Teleseller

Astral Foods Ltd; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading food company is looking for a Teleseller based in Cape Town to join their Sales and Marketing team. In this role, you will establish strong relationships with retail and wholesale customers while promoting and growing product sales. Candidates should have a completed Grade 12 and at least 3 years of telesales experience, preferably in the FMCG sector. Additional skills in communication, multitasking, and computer literacy are essential. The role includes responding to sales inquiries and maintaining high service levels.

Qualifications

• Minimum of 3 years experience in a telesales environment.
• Experience in the FMCG sector will be a great advantage.
• Ability to multi-task and work in a highly pressurized environment.

Responsibilities

• Establishing strong relationships with Retail and Wholesale customers.
• Responding to all inbound sales queries professionally.
• Promoting and growing various product brands.
• Maintaining excellent customer service and after sales service.

Skills

Fluent in English and an additional official language

Good communication and problem solving skills

Ability to work in a team environment

Attention to detail

Computer literacy (MS Word, MS Excel, MS Outlook, MS PowerPoint)

Education

Completed Grade 12 or equivalent qualification

Job description

County Fair, a division of Astral Operations Limited has an opportunity for a Teleseller to join their Sales and Marketing team based in Epping.

The purpose of the position is to establish strong relationships with retail and wholesale customers to promote and grow the brand of product sales and respond to all inbound sales inquiries.

Qualifications And Experience Required

• Completed Grade 12 or equivalent qualification
• A minimum of 3 years experience in a telesales environment
• Experience in the FMCG sector will be a great advantage

Other Requirements

• Fluent in English and an additional official language
• Ability to multi-task and have great attention to detail
• Ability to work in a highly pressurized environment
• Punctuality and the ability to work overtime, weekends and public holidays when required
• Good communication and problem solving skills.
• Ability to work within a team environment with excellent interpersonal skills
• Computer literacy (MS Word, MS Excel, MS Outlook and MS PowerPoint)
• Honesty and integrity is a key requirement

The Ideal Candidate Would Be Responsible For

• Establishing strong relationships with Retail and Wholesale customers
• Responding to all inbound sales queries in a professional manner
• Effective administration dutiesPromoting and growing the various product brands
• Interacting with existing and new clients
• Maintaining a specified customer base and ensuring excellent after sales service
• Ordering of stock to ensure correct product mix at store level
• Maintaining good customer service working relationship
• Ensuring maximum service levels into stores
• Servicing internal and external customers effectively
• Executing customer orders into the LN system from the EDI system
• Achieve and strive to exceed daily targets set out by the business