Telesales Manager – Pharmaceutical

Tailormade Solution; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A dynamic sales company in Johannesburg is seeking a Telesales Manager to lead their team in achieving sales targets. You will implement strategies to grow market share in the pharmaceutical environment while ensuring compliance with regulations. The ideal candidate has over 3 years of telesales management experience and strong leadership skills. This role requires proficiency in MS Excel and CRM systems.

Qualifications

• Grade 12 (Matric) is necessary.
• 3+ years' experience in telesales management, preferably in the pharmaceutical sector.
• Strong leadership and people management skills are essential.

Responsibilities

• Lead and manage the Telesales team to meet sales targets.
• Implement sales strategies to grow market share.
• Monitor performance metrics and provide coaching.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Target-driven

Education

Tertiary qualification in Sales/Business

Tools

MS Excel

CRM systems

Job description

Key Responsibilities

• Lead, manage, and motivate the Telesales team to achieve monthly and annual sales targets.
• Implement sales strategies to grow market share in the pharmaceutical environment.
• Monitor performance metrics (KPIs), provide coaching, and drive continuous improvement.
• Ensure compliance with pharmaceutical regulations, ethical standards, and company policies.
• Collaborate with Sales Reps, Marketing, and Customer Care to support business objectives.
• Analyse sales reports and market trends to identify new opportunities.

Requirements

• Grade 12 (Matric) – Tertiary qualification in Sales/Business advantageous.
• Proven experience (3+ years) in telesales management, preferably in the pharmaceutical/healthcare sector.
• Strong leadership and people management skills.
• Proficiency in MS Excel and CRM systems.
• Excellent communication, organizational, and problem-solving abilities.
• Target-driven with the ability to work in a high-pressure environment.