Telecoms Order Coordinator & Delivery Scheduler

MindMatch Consulting; Cape Town; On-site; ZAR 30 000 - 45 000; Full time

Job summary

A leading consulting firm in South Africa is seeking a Co-Ordinator responsible for managing delivery orders ensuring they are delivered on time with high quality. The ideal candidate will have strong administration experience and proficiency in Microsoft Office, particularly Excel and Word. Responsibilities include acting as a single point of contact for the customer, driving orders forward, and maintaining updates. A strong customer focus and excellent communication skills are essential for this varied role.

Qualifications

• Responding to customer emails with excellent written communication skills.
• Ability to work with various team members and styles.
• Maintaining order updates and managing customer expectations.

Responsibilities

• Drive all delivery orders forward and ensure timely delivery.
• Act as the single point of contact for customers during the order journey.
• Manage queries into delivery and direct them to relevant parties.

Skills

Administration experience

Customer focus

Excellent written communication

Proficiency in Microsoft Office Suite

Ability to prioritize tasks

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Web browsers

Job description

A leading consulting firm in South Africa is seeking a Co-Ordinator responsible for managing delivery orders ensuring they are delivered on time with high quality. The ideal candidate will have strong administration experience and proficiency in Microsoft Office, particularly Excel and Word. Responsibilities include acting as a single point of contact for the customer, driving orders forward, and maintaining updates. A strong customer focus and excellent communication skills are essential for this varied role.