Technical Sales Representative

Job Placements; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global engineering leader in vacuum and pump technology is seeking a Technical Sales Representative for their Durban branch. This role involves providing sales support, managing customer inquiries, and coordinating daily operational activities. Candidates should have technical sales experience and a keen ability to understand pump specifications. The position offers a market-related salary, a provident fund, and performance-based bonuses, along with opportunities for professional growth in a collaborative environment.

Benefits

Market-related salary

Provident fund

Performance-based bonus

Qualifications

• Experience in internal sales or branch administration is an advantage.
• Ability to understand technical drawings and specifications.
• Proven track record in a similar role.

Responsibilities

• Provide back-office support for sales activities.
• Manage customer enquiries and prepare quotations.
• Process orders and maintain documentation.

Skills

Technical sales experience

Customer service

Understanding of pump technology

Job description

Technical Sales Representative (Internal Technical Sales and Branch Administrator)

Join a global engineering leader in vacuum and pump technology and grow your technical sales career.

Pinetown, Durban · 8am to 5pm · Market-related salary (DOE) plus provident fund and performance-based bonus

About Our Client

Our client is a global leader in vacuum and pump technology, providing high-quality technical solutions across industries including food, beverage, automotive, chemical, pharmaceutical and plastics. They are known for strong technical expertise, innovation and a solutions-focused approach. With a collaborative culture and continuous improvement mindset, the business offers solid training, long-term growth and the chance to become a trusted technical partner to industrial customers.

The Role

This internal, office-based role supports the Durban branch through technical internal sales and daily administrative coordination. You will manage customer enquiries, prepare quotations, process orders, control stock and provide essential back-office support to the sales team and branch manager. The role exists to ensure smooth branch operations, timely customer service and accurate technical and administrative execution.

Key Responsibilities

• Provide back-office support for all internal and external sales activities.
• Assist customers nationally with technical enquiries via email, phone and in person.
• Prepare accurate quotations for pumps, spares, repairs, field services and systems.
• Read and understand pump graphs, bills of materials and technical drawings (training provided).
• Match competitor pump specifications and offer equivalent technical solutions.
• Manage the full sales process from enquiry to delivery and payment.
• Follow up proactively on quotations, orders and back orders.
• Process proforma invoices and support smooth order implementation.
• Support the branch manager and external sales team when required.
• Order local buy-out products and assist with deliveries and collections.
• Maintain SharePoint documentation and lean boards daily.
• Contribute to business development through value-added selling and upselling.
• Generate leads and identify new opportunities with existing and prospective customers.
• Support creditor administration by retrieving supplier quo