Tech Support Specialist - Apple Devices & Training

Core Group; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology retailer in KwaZulu-Natal is seeking Technical Support Technicians to provide exceptional support to customers. Candidates should have a Matric and an IT qualification (A+/N+), along with experience in Helpdesk or 1st Line Support. The role includes troubleshooting, resolving issues, and providing training. Ideal candidates will demonstrate tenacity, conflict management skills, and a proactive approach to learning and development. Apply today!

Qualifications

• Completed Matric and IT qualification (minimum A+/N+).
• Experience in Helpdesk/1st Line Support.

Responsibilities

• Provide technical support to iStore customers.
• Troubleshoot and resolve technical issues.
• Provide training and assistance to customers.

Skills

Technical support

Troubleshooting

Customer service

Conflict Management

Education

IT qualification (minimum A+/N+)

Completed Matric

Job description

A leading technology retailer in KwaZulu-Natal is seeking Technical Support Technicians to provide exceptional support to customers. Candidates should have a Matric and an IT qualification (A+/N+), along with experience in Helpdesk or 1st Line Support. The role includes troubleshooting, resolving issues, and providing training. Ideal candidates will demonstrate tenacity, conflict management skills, and a proactive approach to learning and development. Apply today!