Team Leader - Senior Admin Team (Home Safety)

Centacare Brisbane; Cape Town; Hybrid; ZAR 663 000 - 885 000; Full time

Job summary

A community services organization in South Africa is seeking a Team Leader – Senior Administration for a 12-month fixed term role based in Cape Town. The successful candidate will oversee the administration functions, manage a team, and ensure compliance in financial processes. Ideal candidates will have a strong background in business administration with experience in leading teams and managing complex processes. This role offers a supportive environment and opportunities for professional development.

Benefits

Salary packaging benefits up to $18,000

Opportunities for career growth

Supportive team environment

Qualifications

• Strong working knowledge of Home Assist Secure, CHSP Home Maintenance and Modifications.
• Ability to extract, analyse and report data.
• Current Driver's Licence and access to a vehicle.

Responsibilities

• Lead and oversee the Home Safety administration function.
• Manage and support a senior administration team.
• Ensure administrative processes support effective delivery.

Skills

Leadership

Problem-solving

Decision-making

Communication

Organizational skills

Financial administration

Education

Diploma in Business Administration

Tools

TRACCS

AlayaCare

MS Word

Excel

Outlook

Job description

For more than 50 years, Centacare Community Services has worked in partnership with communities and all levels of Government to deliver meaningful, high-impact services.

Centacare supports more than ... people each year across Aged Care, Home Safety, Mental Health, Housing and Specialist Family Support services.

Home Safety Services is a well-established, high-retention area of Centacare.

Our teams are experienced, committed, and proud of the work they do.

People stay because the work matters, leadership is present, and the culture is supportive and collaborative.

Position Overview

We are looking for a Team Leader – Senior Administration for an initial 12‑month fixed term placement (38 hours per week), Monday to Friday. This position is based in Browns Plains, with the option to work from home one day per week (Wednesday). Reporting to the Regional Operations Manager, the role will lead and oversee the Home Safety administration function, with clear accountability for the performance of the senior administration team across WHS, contractor management, invoice processing and coding, and Support at Home home safety modifications and assistive technology.

Responsibilities

• Lead and oversee the Home Safety administration function, ensuring day‑to‑day operations run efficiently and consistently.
• Manage and support a senior administration team, providing clear direction, workload prioritisation and performance oversight.
• Prepare data for payroll and action all queries pertaining to payroll and HR documentation functions.
• Oversee the processing and coding of invoices across Home Safety and Support at Home programs, ensuring accuracy, timeliness and compliance with funding and financial requirements.
• Provide clear oversight of the contractor management function, including onboarding documentation, compliance tracking and coordination with operational teams.
• Ensure administrative processes support effective delivery of Support at Home modifications and assistive technology, including approvals, documentation and invoicing workflows.
• Maintain oversight of WHS administrative requirements, ensuring records, systems and processes are up to date and compliant.
• Provide leadership and guidance of the Administration Officers.
• Act as an escalation point for complex administrative, invoicing, contractor and system/tablet issues.

Qualifications

• Diploma in Business Administration or demonstrated relevant experience.
• Strong working knowledge of Home Assist Secure, CHSP Home Maintenance and Modifications, and Support at Home (Assistive Technology and Modifications) or the ability to quickly develop this knowledge.
• Experience working with or overseeing teams using TRACCS and AlayaCare.
• Demonstrated experience overseeing invoice processing and financial administration in a compliance‑driven environment.
• Experience overseeing administrative staff responsible for contractor engagement, pricing, onboarding and compliance.
• Strong computer skills including MS Word, Excel and Outlook.
• Strong decision‑making, problem‑solving and organisational skills.
• Ability to manage competing priorities and provide clear leadership in a busy operational environment.
• Strong interpersonal and communication skills.
• Ability to extract, analyse and report data.
• A current Driver's Licence and access to a registered, roadworthy and insured vehicle.
• A Positive Notice Working with Children "Blue Card" and Disability Services Exemption "Yellow Card".
• A National Police Check or willingness to obtain.

What We Offer

A values‑driven workplace with a clear social impact.

Opportunities for career growth and professional development.

Supportive team environment.

A strong commitment to diversity, reconciliation and cultural safety.

Opportunity to maximise take‑home pay through salary packaging benefits of up to $18,000.

How to Apply

Please submit your resume and cover letter outlining your experience and why you are the right fit for this role.

Centacare is committed to diversity and inclusion and welcomes applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities.

Join us in building a stronger, safer, and more connected community.