Talent Development Consultant (Skills Development)

As part of the People Shared Services that will provide excellent service and employee experience for our employees, the Talent Development Consultant’s primary responsibility is talent development operational implementation within skills development, learning design and delivery. The incumbent will ensure professional consultation with the business (relevant line managers and employees) focused on delivering best customer service in a continuously improving efficient and effective way that achieves Service Level Agreement standards.

As the Talent Development Consultant, your responsibilities will be:

• The delivery of talent development activities for skills development, learning design and delivery, by building relationships (internal; third parties) to ensure the execution of operational activities.
• Ensuring the end-to-end instructional design of all training requirements (management skills; competencies; technical; product; systems; projects; etc).
• Ensuring the end-to-end management of all SETA funded programmes; BBBEE scorecard improvements; programme completion and absorption; and detailed tracking of all SETA activities to best meet reporting requirements.
• Ensuring the end-to-end delivery of TFG funded learning and development interventions - internally or externally.
• Identify and manage potential risk related to all talent development activities.
• Continuous focus on identifying opportunities for improvement in talent development processes.
• Continuous focus on identifying risk to delivery and timeous escalation of any deviation to policy and company practice.
• Assist broader People Shared Services according to resource needs (valley periods, emergencies, projects).

To apply you need to have:

• HR Degree or relevant Qualification (essential).
• More than 5 years functional experience in Talent Development across the board (essential).
• Working understanding of Skills Development, Learning Design and Delivery.
• Registered as a Skills Development Facilitator.
• Proven experience in managing SETA funded programmes end to end, from grant applications, managing accreditation to managing the Claims process.
• Solid experience in Learning Design and Learning Delivery.
• Effective project management, processes and timelines and the ability to work on multiple projects simultaneously.
• Passionate about the user experience / customer service.
• Planning and Organising Skills.
• Excellent interpersonal and communication skills.
• A ‘can do’ attitude with high service delivery.
• Continuous improvement performance mindset.
• Understanding of related policies and legislation and Retail context.
• Understanding of Retail, Financial Services, etc. highly advantageous.
• Resilient in the face of obstacles.
• Ability to work in fast paced environments.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.