Systems and IT Support Technician

Boardroom Appointments; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Systems & IT Support Technician based in Pretoria, South Africa. The successful candidate will have experience in desktop hardware/software support, including troubleshooting, as well as a solid understanding of Microsoft Windows and Office applications. Qualifications such as A+, N+, and MCSE are considered advantageous. The role requires the ability to perform repairs and support for various IT services including printers and networks.

Qualifications

• Matric.
• 1 - 3 years of applicable experience.
• Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.).

Responsibilities

• Setup, configuration and troubleshooting of desktop/notebook hardware and software.
• Supporting standard end user applications.
• Supporting printers and print services.
• Cloud Service Support.
• Ability to perform basic repairs on laptops, desktops and some peripherals.

Skills

Microsoft Windows 7, 8, 10

Microsoft Office 2010 - 2016, 365

Mac OS

Remote Desktop Support

Wired and Wireless Networking

Printer Troubleshooting

Gmail and GSuite support

Shared Services

Education

A+ or equivalent technical qualification

N+ or equivalent technical qualification

MCSE or similar

Job description

About the job Systems & IT Support Technician

• Matric
• Minimum education (desirable): A+ or equivalent technical qualification
• N+ or equivalent technical qualification
• MCSE, or similar
• Minimum applicable experience (years): 1 - 3 years
• Required nature of experience:
• Skills and Knowledge (essential):
• Microsoft Windows 7, 8, 10
• Microsoft Office 2010 - 2016, 365
• Mac OS
• Remote Desktop Support
• Wired and Wireless Networking
• Printer Troubleshooting
• Gmail and GSuite support
• Shared Services

Responsibilities:

• Setup, configuration and troubleshooting of desktop/notebook hardware and software
• Supporting standard end user applications
• Supporting printers and print services
• Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.)
• Cloud Service Support
• Ability to perform basic repairs on laptops, desktops and some peripherals