Support Advisor FAIS- George

FNB South Africa; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African bank in George is seeking a Support Advisor to provide exceptional service and advice to enhance the customer banking experience. The ideal candidate will be responsible for sales growth, maintaining client relationships, and ensuring compliance with regulations. This position offers an opportunity to work in a dynamic environment focused on achieving financial targets while promoting a culture of service excellence.

Qualifications

• Excellent communication skills to provide effective support and advice.
• Ability to analyze client portfolios and engage proactively.
• Strong understanding of banking products and services.

Responsibilities

• Provide advice and support through excellent service delivery.
• Assist with profit growth through sales and acquisition of new clients.
• Address customer needs to meet or exceed expectations.

Skills

Customer service skills

Sales proficiency

Problem-solving

Job description

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Job Title

Support Advisor FAIS- George

Job Location

Western Cape, George

Deadline

January 13, 2026

End Date

December 12, 2025

Job Description

To provide advice, support and / or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers

• Act responsibly with work related resources in order to contribute to cost containment
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Assist with profit growth for the business through sales and acquisition of new clients
• Support sales through analysis of client portfolio and pro-active client engagement
• Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
• Identify sales opportunities and ensure effective management of the leads pipeline
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Comply with relevant statutory, legislative, policy and governance requirements
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
• Address customer needs in order to meet or exceed customer expectations
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Achieve expected financial targets and uphold associated service levels

Job Categories

• Sales / Retail / Business Development jobs