Strategic Marketer & Client Relations Specialist

TWK Agri (Pty) Ltd.; Mpumalanga; On-site; ZAR 60,000 - 80,000; Full time

Job summary

A leading agricultural company is seeking a Strategic Marketer & Client Relations Specialist to lead marketing initiatives and enhance client engagement in Piet Retief, Mpumalanga. The ideal candidate has over 10 years of strategic marketing experience with a strong background in client relations and senior management. This role offers a chance to shape the brand and improve client experiences across the Financial Services division.

Qualifications

• 10+ years’ experience in strategic marketing and client relations.
• Minimum 5 years in a senior management or leadership role.
• Valid Driver’s License (Code 08).

Responsibilities

• Develop and implement marketing strategies for the Insurance Group.
• Design onboarding and engagement strategies for potential BEE brokers.
• Lead multi-channel campaigns to promote insurance products.
• Manage social media marketing, content creation, and performance analytics.
• Prepare and manage the marketing budget and assess ROI.

Skills

Strategic marketing

Client relations

Project management

Analytical skills

Interpersonal skills

Bilingual (Afrikaans & English)

Education

Bachelor’s degree in Marketing, Communications, or a related field

Honours degree (advantageous)

Job description

Overview

TWK Agri has the following vacancy available: Strategic Marketer & Client Relations Specialist within the Financial Services division at Piet Retief, Mpumalanga.

Job Summary

This role involves leading strategic marketing initiatives and elevate client engagement across our Financial Services division. This newly created role blends high-level marketing strategy with hands-on relationship management, offering a unique opportunity to shape the future of our brand and client experience.

Responsibilities and Duties

• Develop and implement marketing strategies for the Insurance Group and individual JR portfolios
• Design onboarding and engagement strategies for potential BEE brokers
• Lead multi-channel campaigns to promote insurance products and systems
• Drive lead generation and customer engagement across insurance sectors
• Manage social media marketing, content creation, and performance analytics
• Coordinate events, expos, sponsorships, and social functions
• Oversee website management and digital growth in collaboration with Corporate Marketing
• Prepare and manage the marketing budget and assess ROI
• Lead brand positioning, rebranding efforts, and document standardisation in collaboration with Corporate Marketing
• Ensure compliance with legal and regulatory marketing standards
• Analyse customer feedback and implement service improvements
• Support customer education through newsletters, guides, and webinars
• Manage Welverdiend Guesthouse and Pot & Plant operations
• Contribute to employee soft skills training and development
• Build and maintain stakeholder relationships

Qualifications and Skills

• Bachelor’s degree in Marketing, Communications, or a related field (Honours degree would be advantageous)
• 10+ years’ experience in strategic marketing and client relations
• Minimum 5 years in a senior management or leadership role
• Strong project management, analytical, and interpersonal skills
• Bilingual (Afrikaans & English) with excellent communication abilities
• Valid Driver’s License (Code 08)

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

*The company can expire job adverts at any time at their own discretion.

**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.