Strategic IT Risk & Governance Specialist

PwC Careers Africa; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global professional services firm is looking for an ITSM Risk and Governance Analyst to ensure IT services operate within a risk and governance framework. You will play a key role in managing risk, compliance, and continuous improvement initiatives. The ideal candidate has a bachelor's degree in IT or Business, along with certifications such as CISA or CISM, and 2-5 years of relevant experience. This position involves stakeholder engagement, process management, and data analysis in the technology sector.

Qualifications

• 2-5 years of experience in risk management or compliance, preferably in technology.
• Strong knowledge of compliance regulations related to technology risk and IT governance.
• Proven experience in process documentation and service design.

Responsibilities

• Analyze and manage service demand in alignment with business needs.
• Investigate root causes of recurring incidents for permanent solutions.
• Prepare reports on risk management activities and compliance findings.
• Engage with stakeholders for compliance updates and risk management support.

Skills

Risk management

Compliance

Data analysis

Process improvement

Education

Bachelor’s degree in Information Technology, Risk Management, or Business Administration

Certifications (e.g., CISA, CISM)

Tools

Compliance management software

Reporting tools

Job description

A leading global professional services firm is looking for an ITSM Risk and Governance Analyst to ensure IT services operate within a risk and governance framework. You will play a key role in managing risk, compliance, and continuous improvement initiatives. The ideal candidate has a bachelor's degree in IT or Business, along with certifications such as CISA or CISM, and 2-5 years of relevant experience. This position involves stakeholder engagement, process management, and data analysis in the technology sector.