Strategic HR & Payroll Key Account Lead

Omega Human Capital; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading HR solutions provider in Pretoria seeks a skilled Key Account Manager to nurture relationships with their largest corporate clients. This role involves proactive issue resolution and ensuring smooth operations of HR and payroll systems. Candidates should have a degree in HR, IT, or Business and 3-5 years in relevant roles, with strong communication and relationship management skills. Opportunities for growth and collaboration with various teams are offered in this dynamic position.

Benefits

Opportunities for career growth

Supportive leadership

Collaboration with product and development teams

Qualifications

• 3–5 years in HRMS / Payroll / HR or Client Management roles.
• Proven experience in account management or client services.
• Strong understanding of HR and/or payroll systems.

Responsibilities

• Act as the primary point of contact for all client interactions.
• Manage client tickets via Freshdesk and ensure timely resolutions.
• Oversee performance of HR and payroll systems.

Skills

Excellent communication

Stakeholder management

Problem-solving

Attention to detail

Education

Degree or diploma in HR, IT, Business, or related field

Tools

Freshdesk

Job description

A leading HR solutions provider in Pretoria seeks a skilled Key Account Manager to nurture relationships with their largest corporate clients. This role involves proactive issue resolution and ensuring smooth operations of HR and payroll systems. Candidates should have a degree in HR, IT, or Business and 3-5 years in relevant roles, with strong communication and relationship management skills. Opportunities for growth and collaboration with various teams are offered in this dynamic position.